Responsibilities

• Build, configure, and manage workflows and automations within Adobe Workfront to streamline intake, optimize resource allocation, and drive operational efficiency.
• Leverage Workfront and other system data to drive visibility into throughput, bottlenecks, and process optimization opportunities.
• Proactively identify inefficiencies in workflows and reporting structures and recommend scalable, standardized solutions to improve operational maturity.
• Seek out new tools, methodologies, and automation opportunities to enhance workflow and analytics capabilities and innovate processes over time.
• Translate complex data into clear, actionable narratives that influence decision-making and resonate with both technical and non-technical stakeholders.
• Apply structured thinking to break down ambiguous problems, leveraging data to uncover root causes, trends, and actionable recommendations.
• Ensure clean, reliable data by applying best practices that support consistency, traceability, and trust in reporting outputs.
• Manage competing priorities and tight deadlines while maintaining accuracy and quality in a fast-paced, high-stakes environment.

Requirements

• Proven experience building, configuring, and managing workflows and automations within Adobe Workfront to streamline intake, optimize resource allocation, and drive operational efficiency.
• Deep, hands-on experience with Workfront, with the ability to leverage system data to drive visibility into throughput, bottlenecks, and process optimization opportunities.
• Serves as a subject-matter expert on workflow design, automation (including Fusion automation), and platform administration, and can independently translate operational needs into scalable Workfront configurations.
• Demonstrates the ability to translate complex data into clear, actionable narratives that influence decision-making and resonate with both technical and non-technical stakeholders.
• Applies structured thinking to break down ambiguous problems, leveraging data to uncover root causes, trends, and actionable recommendations.
• Understands the importance of clean, reliable data and applies best practices to ensure consistency, traceability, and trust in reporting outputs.
• Work closely with marketing, creative, product owner, and IT teams to ensure successful delivery of marketing projects, from inception to completion.
• Manage timelines, resources, and dependencies to ensure projects are delivered on time and within scope.
• Communicate project progress, risks, and solutions to stakeholders at various levels of the organization.
• Act as the liaison between marketing, product owner, and IT for technology-related projects, ensuring marketing's needs are fully understood and met.

Preferred

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• Adobe Workfront certification or demonstrated administrator-level experience strongly preferred.
• Experience supporting marketing operations, campaign execution, or process improvement initiatives preferred.
• Technical Skills: Expertise in configuring and customizing Workfront, including workflows, integrations, templates, and reporting.
• Familiarity with other marketing technologies (e.g., Adobe Creative Cloud, CRM systems, digital asset management platforms) a plus
• Strong data analysis skills with experience creating dashboards and reports.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.