Responsibilities
• Support the Director of Marketing Operations and the Marketing Technology Manager in maintaining the firm's experience database, Litera Foundation.
• Enter, update, and manage experience and related marketing data within the platform.
• Prepare and validate data for migration into Foundation, identifying and resolving data quality issues to ensure consistency and accuracy.
• Assist in developing and recommending enhancements to data structures, processes, workflows, and reporting capabilities within the platform.
• Serve as a key resource for data entry and data maintenance activities across the Business Development team.
• Partner with Business Development professionals to create, maintain, and update customized experience lists for proposals, pitches, presentations, and other marketing materials.
• Engage regularly with database stakeholders to understand data requirements and identify opportunities for process improvement.
• Provide support for experience-related requests and help ensure information is readily accessible and strategically organized.
• Process Chambers and Legal 500 submissions by extracting experience descriptions and other relevant information for inclusion in Foundation.
• Assist with maintaining the integrity and usability of the firm's experience and knowledge management resources.
• Support additional Marketing Technology and Operations initiatives as needed, including projects related to:
• Email marketing and e-marketing platforms
• Client relationship management (CRM) systems
• Website content and data management
• Reporting, analytics, and metrics
• Other marketing technology and operational improvement initiatives
Requirements
• Associate degree, two-year college degree, or equivalent combination of education and experience required.
• Previous administrative, database, data entry, or related experience.
• Typing proficiency of at least 50 words per minute.
• Working knowledge of Microsoft Office applications and experience working with databases or data management systems.
• Strong attention to detail with a demonstrated commitment to accuracy and quality.
• Ability to review, analyze, and manage large volumes of data efficiently.
• Excellent organizational and time management skills, with the ability to prioritize multiple assignments and meet deadlines.
• Strong written and verbal communication skills.
• Proven ability to collaborate effectively with colleagues and stakeholders at all levels.
• Self-motivated and capable of working independently while taking ownership of assigned projects.
• Strong analytical and problem-solving abilities.
• Dependable, reliable, and committed to providing exceptional internal client service.
• Ability to manage multiple responsibilities simultaneously in a fast-paced environment.
• Flexibility to work additional hours as needed to meet business demands.
Benefits
For benefits information, please click here https://www.arnoldporter.com/en/careers/professional-staff/benefits