Marketing, Corporate Communications and Customer Experience Officer (MCCX)

Responsibilities

• Accountable for job performance actions, which include decision(s) impacting position responsibilities conforming to the bank's risk appetite and tolerance levels as articulated in the bank's Risk Appetite & Tolerance Framework, mitigating violations or breaches to the bank’s risk appetite in the exercise of their empowerment and the achievement of desired job performance outcomes as directed by Management.
• Support the Executive Office in the articulation and execution of the Marketing and Communications strategy of the Bank.
• Coordinate the production, approval and delivery of marketing and communications materials and content, including but not limited to presentations, fact sheets, website pages, articles, email, press releases, and social media content.
• Responsible for the development and maintenance of the UBA America website.
• Coordinate the distribution of presentations and marketing materials to internal and external stakeholders.
• Coordinate and manage client events and engagements.
• Proactively implement a regular review of marketing materials and contents, making recommendations on changes.
• Prepare quarterly board presentations for Executive Management
• Draft and review articles, newsletters, op-eds, and editorials
• Manage plans and stock of branded merchandise.

Requirements

• Bachelor’s degree (or equivalent) with a concentration in Marketing or Communication. Master’s degree a plus
• Proficiency in software packages such as Word, Excel, PowerPoint, Adobe Illustrator, Adobe Photoshop and Stretches
• Prior experience in a similar role required at least 1-3 years of relevant industry years.
• Strong project management and organizational skills
• Proficiency in digital and social media
• Must possess a strong media network
• Good stakeholder management and the ability to influence.
• Excellent numerical and analytical skills
• Flexible, resourceful, and creative skills
• Ability to multitask and be flexible as the role demands.

Preferred

• Fluency in French is considered an advantage at least 1-3 years of marketing and/or business development experience.
• Experience in Financial services, Media marketing and advertising is a plus