Responsibilities

• Own and administer Smartsheet as the central marketing workflow system, including intake forms, dashboards, templates, reports, and automations.
• Review incoming marketing requests for completeness, clarify requirements, and ensure appropriate stakeholders are included.
• Triage and prioritize requests based on urgency, scope, and operational impact, routing work to internal teams or external vendors.
• Coordinate project timelines, dependencies, and handoffs across design, digital, social, PR, and production partners to ensure deadlines are met.
• Serve as the primary day-to-day point of coordination for marketing projects, minimizing communication delays and maintaining project momentum.
• Establish and communicate clear expectations with requestors regarding timelines, proofs, approvals, and final delivery.
• Prepare and submit purchase orders in Acumatica for approved marketing projects in accordance with established thresholds.
• Track purchase order approvals, monitor invoice status, and follow up to prevent production or payment delays.
• Identify and escalate discrepancies related to scope, pricing, quantities, or vendor changes in coordination with the Director of Marketing.
• Coordinate print production and vendor execution, including quotes, specifications, proofs, revisions, shipping, and delivery.

Requirements

• Bachelor’s degree or equivalent in a creative or communications field.
• Proficient in Adobe Creative Cloud software: InDesign, Illustrator, Photoshop; working knowledge of Lightroom, After Effects, or Premiere Pro a plus.
• Comfortable using Microsoft Office tools (Word, Excel, PowerPoint) for cross-functional collaboration.
• Experienced in visual asset creation and photography principles; photoshoot coordination experience preferred.
• Wisconsin Driver’s License or ability to obtain one within 60 days of employment
• Associate’s or Bachelor’s degree in Marketing, Communications, Business Administration, or a related field preferred.
• Demonstrated experience in marketing coordination, project administration, or operational support.
• Strong proficiency with Smartsheet or comparable project management platforms.
• Experience supporting purchase order systems and financial workflows; Acumatica experience preferred.
• Excellent organizational skills with strong attention to detail and documentation accuracy.

Preferred

• Hospitality, resort, or destination marketing experience is a plus.
• Occasional travel may be required between properties in Wisconsin and Tennessee.

Benefits

• Employees have access to great benefits, amenity usage, and so much more!