Marketing Coordinator

Bellingham, WA (Hybrid)

$25/hr – $28/hrMid Level2+ years expOther

Posted 7 weeks ago

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Job Summary

Own the community relations and referral engine for a dental practice, coordinating events, outreach, and patient-facing workflows to drive referrals and a smooth patient experience.

  • Referral Growth: Build and maintain relationships with dental offices and partners, plus track activity and reporting to drive growth.
  • Outreach & Events: Plan and attend promotional and educational events to raise visibility and strengthen partnerships.
  • Patient Experience Ops: Support scheduling, insurance coordination, treatment coordination, and billing workflow to keep patient journeys seamless.

Job Description

Responsibilities

  • Build and maintain positive relationships with referring dental offices and community partners.
  • Visit referring offices regularly to strengthen relationships and support practice visibility and referral growth.
  • Coordinate and attend promotional events, educational programs, community events, study clubs, and outreach activities.
  • Assist with social media updates, online engagement, and website coordination.
  • Prepare and distribute marketing materials, educational resources, promotional items, and referral support materials.
  • Track referral activity and assist with reporting and growth initiatives.
  • Support internal office culture initiatives, employee engagement activities, and office celebrations.
  • Assist with community outreach and initiatives that enhance the visibility and reputation of the practice.
  • Assist patients with scheduling, insurance coordination, and treatment-related questions to help create a seamless patient experience.
  • Support insurance verification and benefit review processes to help ensure accurate treatment estimates and financial communication.

Requirements

  • 2+ years of experience in healthcare, dental, patient coordination, insurance coordination, treatment planning, marketing, customer service, or related experience preferred.
  • Previous dental, oral surgery, specialty healthcare, or insurance coordination experience strongly preferred.
  • Strong interpersonal and relationship-building skills.
  • Excellent communication and customer service abilities.
  • Comfortable discussing insurance, treatment coordination, and patient financial responsibilities professionally and compassionately.
  • Highly organized with strong attention to detail and follow-through.
  • Ability to balance patient-facing responsibilities with operational and administrative tasks.
  • Comfortable working independently while also contributing collaboratively within a team environment.

Preferred

  • 2+ years of experience in healthcare, dental, patient coordination, insurance coordination, treatment planning, marketing, customer service, or related experience preferred.
  • Previous dental, oral surgery, specialty healthcare, or insurance coordination experience strongly preferred.
  • Familiarity with social media platforms, digital communication tools, and basic marketing support activities preferred.
  • Proficiency in Microsoft Office and general computer skills.
US Oral Surgery Management logo

US Oral Surgery Management

(USOSM) – a specialty management services company – partners with premier oral and maxillofacial surgeons throughout the United States to offer a partnership solution for continued, and accelerated, practice success as the healthcare landscape becomes more competitive and the regulatory complexities increase. USOSM serves as an extension of the clinical mission of its surgeon partners by preserving clinical autonomy and focusing on patient care and exceptional patient outcomes. USOSM provides operational, marketing and administrative support services, reinvests resources, and applies best practices to improve clinical and financial performance to produce steadier, more profitable growth for all.

Founded in 2017
Irving, Texas, USA
211 employees (13 in marketing)