Black Family Hospitality is seeking a highly organized, creative, and detail-oriented Marketing Coordinator to support the execution of marketing initiatives across all company brands and concepts. This role will serve as a key support position for day-to-day marketing operations, project coordination, communications, campaign planning, and administrative organization.

The ideal candidate thrives in a fast-paced hospitality environment, can manage multiple moving pieces simultaneously, communicates effectively across departments, and takes ownership in keeping projects organized, on schedule, and moving forward.

Key Responsibilities

Marketing Operations & Administrative Support

• Maintain and organize internal marketing documents, folders, databases, and shared drives
• Support ongoing data management and document organization initiatives
• Assist with day-to-day administrative and office-related marketing tasks
• Coordinate gifting requests, awards, trophies, and miscellaneous support projects
• Order and coordinate pickup/delivery of marketing materials including:

• Business cards
• Table tents
• Banners
• Table covers
• Promotional collateral

• Coordinate menu printing and paper ordering for all concepts and locations

Project Management & Creative Coordination

• Assisting managing design and marketing projects from initiation through completion
• Track timelines, deliverables, approvals, and project deadlines
• Maintain priority lists for daily and weekly deliverables

• Help ensure projects remain on schedule and communicate updates across departments
• Coordinate with internal teams, vendors, printers, and external partners as needed
• Support creative asset organization and version control

Campaign Planning & Brand Coordination

• Maintain and manage the annual marketing campaign calendar including:

• Holidays
• Promotions
• Store events
• Collaborations
• Community activations
• Grand openings and special initiatives

• Assist with campaign planning and execution across all brands and concepts
• Help coordinate communication between marketing, operations, culinary, beverage, and leadership teams

VIP Relations & Guest Experience Support

• Coordinate VIP guest logistics, communications, and follow-up
• Assist with bookings, inquiries, and hospitality arrangements for media, influencers, partners, and special guests
• Manage calendar invitations and communication flow between stores and guests
• Help bridge communication gaps between initial inquiry and in-store execution

Social Media & Content Support

• Draft social media captions, copy, and content calendars for review

• Schedule approved social media posts across brand platforms
• Assist in maintaining brand voice consistency across concepts
• Coordinate content requests, deadlines, and approvals
• Assist with social media shots and and production

Public Relations & Media Coordination

• Serve as a liaison for PR-related initiatives and campaigns
• Assist with coordinating press opportunities and media visits
• Screen and route incoming media inquiries appropriately
• Support communication with PR agencies, partners, and vendors

Brand Standards & Store Support

• Ensure stores are utilizing current marketing materials and approved branding
• Coordinate rollout of updated menus, signage, promotional materials, and brand assets
• Coordinate and implement minor menu adjustments including pricing updates, item descriptions, formatting revisions, seasonal changes, and limited-time offerings across print and digital platforms
• Ensure all menu updates are accurately communicated to stores, vendors, and internal departments while maintaining brand consistency across all concepts
• Support communication of marketing initiatives to store-level leadership teams

Vendor & Digital Support

• Communicate with printers, signage vendors, and external marketing partners
• Track marketing-related invoices, estimates, and expenses
• Assist with website updates including hours, menus, and promotions
• Coordinate updates to online listings and brand information platforms
• Monitor accuracy of store information across digital channels

Reporting & Administrative Coordination

• Assist with maintaining marketing calendars, trackers, and recap documents
• Pull and organize basic social media and campaign performance metrics
• Support internal marketing communications and promotional rollouts
• Assist leadership with special projects and department support as needed

Qualifications

• 2–5 years of experience in marketing coordination, hospitality marketing, administrative support, or project coordination
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Working knowledge of Adobe Creative Suite, Illustrator, and InDesign, 
• Experience with social scheduling platforms and project management tools is a plus
• Strong attention to detail and ability to prioritize multiple deadlines
• Hospitality, restaurant, entertainment, or lifestyle brand experience preferred
• Proficient in Microsoft Office, Google Workspace, and digital collaboration platforms

Preferred Traits

• Highly organized and proactive
• Strong sense of urgency and follow-through
• Creative thinker with operational awareness
• Comfortable working in a fast-paced, high-growth environment
• Team-oriented with a hospitality-first mindset

• Able to adapt quickly and manage multiple brands simultaneously