Responsibilities

• Coordinate, schedule and track multiple communication projects simultaneously.
• Identify opportunities to adjust and revise work processes to increase efficiency.
• Serve as primary administrator of project management system (Basecamp).
• Document job details and requests that are introduced and discussed in team meetings.
• Proactively communicate potential problems to project teams and provide proposed solutions.
• Proactively communicate any changes and updates to projects as they occur.
• Create production calendars to effectively track jobs.
• Coordinate printing, sign-off on approval proofs as necessary, verify print quantities and ensure timely delivery of materials.
• Ensure all printed and produced collateral are delivered to correct locations and departments.
• Coordinate material distribution and maintain brochure racks in partnership with Audience Services team.
• Coordinate delivery of material requests from external partners.
• Oversee material storage and tracks inventory.
• Coordinate and maintain lobby and venue signage needs, overseeing production and installation of signage.
• Coordinate marketing digital signage for Orchestra Hall.
• Coordinate production and distribution of promotional items and signage for off-site community outreach events (Symphony for the Cities, Pride, etc.) working closely with Events Manager to determine needs for each event.
• Support and implement subscription and single-ticket campaign tactics in alignment with revenue goals and marketing strategy at the direction of marketing leads.
• Support grassroots marketing initiatives and identify opportunities to grow $20 under 40, Hall Pass and Choose Your Price ticket sales.
• Coordinate cross-promotional partnerships to expand brand visibility and audience reach.
• Create, manage and track all promo codes in collaboration with marketing leads and TSD staff.
• Create and pull targeted lists from Tessitura for marketing campaigns as needed.

Requirements

• Bachelor’s Degree in marketing/communications or related field, or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position
• 2-4 years marketing/communications/performing arts experience which includes a minimum of 1 year in a similar administrative or project coordinator role
• Demonstrated ability to manage multiple projects simultaneously in a deadline-driven environment
• Strong written and verbal communication skills with the ability to effectively present ideas and deliverables to internal stakeholders, external suppliers, vendors or other entities
• Ability to collaborate with others to identify and solve issues or make proactive recommendations and lead through influence
• Demonstrated enthusiasm for advancing the mission and values of the Minnesota Orchestra
• Technology/Equipment:
  • Previous experience working with Basecamp or other project management software/platforms
  • Working knowledge of Tessitura or other CRM/ticketing systems
  • Intermediate knowledge of MS Office suite, especially Outlook, Word PowerPoint

Preferred

Benefits

• Health Benefits
• Medical (PPO and HDP) and dental plans with generous employer contributions
• Health Savings Account (HSA) with generous employer contributions
• Vision Plans
• Flexible Spending Account (FSA)
• Employee Assistance Program
• Life and AD&D
• Short- and Long-Term Disability
• Time Off Benefits
• Generous PTO accrual
• Generous sick leave accrual
• Paid Volunteering Time Off
• 13 organizational holidays
• Financial Benefits
• 401(k) Plan with two ways to earn organizational contributions
• Perks
• MetroPass
• Parking Garage Discounts
• Complimentary and Discounted Tickets