Marketing Coordinator, Member Experience - Contract

USA (Hybrid)

$52K/yr – $72K/yrMid Level2+ years expContract

Posted 3 months ago

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Job Summary

Drive marketing coordination for Fetch Deals and member programs, owning day-to-day execution, cross-functional launches, and cohesive member communications.

  • Own day-to-day execution for Fetch Deals and related programs
  • Must-have: 2 to 5 years in marketing coordination or lifecycle/CRM roles
  • Standout: Cross-functional coordination across Creative, Product, Tech, and Partnerships

Job Description

Responsibilities

  • Own the day-to-day execution, upkeep, and communication coordination for Fetch Deals and related non-core member marketing programs once partnerships are signed and handed off.
  • Manage the regular refresh of the Deals assortment, including ticket submission and coordination of site updates
  • Coordinate updates to the Deals experience, including partner placement, links, imagery, offer copy, and related content
  • Ensure new deals, featured deals, and limited-time offers are launched accurately and on time
  • Own QA for the Deals experience, including broken links, outdated offers, missing imagery, incorrect copy, and general member experience issues
  • Partner with Product and Tech on site updates, ticket submission, bug resolution, and enhancements
  • Support partner integration needs for launch and ongoing maintenance
  • Own the calendar and coordination layer for member marketing programs outside the core experience, including Deals, Fetch Pet Rx, and Online Vet
  • Ensure Fetch Pet Rx and Online Vet asks are incorporated cleanly into member communications and experiences where appropriate
  • Own execution of the Deals newsletter and support related member communications across channels including email, chat, in-app messaging, IVR, and future channels such as push notifications

Requirements

  • 2 to 5 years of experience in marketing coordination, lifecycle marketing, member marketing, CRM, or a related execution-focused marketing role
  • Strong project management and cross-functional coordination skills
  • Experience managing calendars, launches, QA, reporting, and recurring marketing programs
  • Strong attention to detail with the ability to manage multiple moving pieces at once
  • Comfortable working across Creative, Product, Tech, and Marketing teams
  • Strong written communication and organizational skills
  • Experience with email, in-app messaging, chat, CRM, or other owned-channel execution preferred
  • Experience with partner marketing, promotions, or offer-based programs preferred

Preferred

  • Experience with partner marketing, promotions, or offer-based programs preferred

Benefits

  • Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
  • When in office, enjoy complimentary lunch daily, and pets are always welcome
  • Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive
Fetch Pet Insurance logo

Fetch Pet Insurance

4.1 Glassdoor

Fetch Pet Insurance is a leading tech-enabled pet wellness company dedicated to helping pet parents give their cats and dogs a longer, healthier life.We offer the most complete pet insurance coverage in the U.S. and Canada. But our commitment to pets and their parents doesn’t stop there. We also champion causes that strengthen the bonds between pets and people — from supporting Project Street Vet, a nonprofit that provides free veterinary care to the pets of those experiencing homelessness, to raising hundreds of thousands of dollars in aid for animals displaced by natural disasters and developing groundbreaking tools that help pet parents better support their pets’ health.Fetch is proud to be the preferred pet insurance provider for shelters across North America. Since 2018, we’ve contributed over $9 million to support shelters and the vital work they do to find forever homes for dogs and cats.Helping pets live healthier, happier lives alongside the people who love them is at the heart of our mission. To advance that mission, we created the Fetch Veterinary Advisory Board, a team of leading veterinarians, industry experts, and pet health specialists whose expertise helps shape our products, policies, and tools. Every decision we make is guided by what’s best for pets and their families.None of this would be possible without the talented, passionate people who make up our team. We’re a team of over 350 passionate pet lovers and pet parents worldwide. Fetch employees are pet lovers who are motivated by deepening the human-pet connection. As part of that culture, we’re honored to partner with Autism Speaks, an organization dedicated to creating a more inclusive world for all individuals. We also embrace inclusive hiring practices and foster supportive workplace environments so that every employee feels empowered to thrive.Fetch offers more coverage. More money back. More peace of mind. That’s why we’re proud to protect over 500,000 dogs and cats — and counting!

Founded in 2003
New York, New York, USA
331 employees (21 in marketing)
80% recommend to a friend
88% CEO approval

Traffic Signals

Monthly Visitors
667.2K
Monthly Google Ads Budget
$3.8K
Traffic Source Mix
Search
33.3%
Direct
57%
Referral
8.3%
Social
0.8%
Paid
0.5%

Headcount Trend

Current headcount: ~331

Marketing Team

Marketing Team Size
15 (5% of company)
Median Career Experience
11 years
Median Tenure
2.2 years

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