Marketing Coordinator

Santa Clara, CA

$85K/yr – $135K/yrEntry Level1+ years exp

Posted 6 weeks ago

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Job Summary

Own and coordinate field events, onboarding emails, and customer communications while partnering on ABM, gifting, and advocacy for a B2B SaaS audience.

  • Event Ownership: Lead flagship field events and bi-annual GTM offsites end to end.
  • Lifecycle and Communications: Run onboarding emails, customer communications, and quarterly product release notices.
  • Cross-Functional Partnering: Align ABM campaigns, sales enablement, and customer stories with the broader marketing team.

Job Description

Responsibilities

  • Coordinate HackerRank's flagship field events, including Customer Advisory Boards, partner events, tech meetups, executive dinners, and conferences.
  • Project manage HackerRank's bi-annual GTM offsites in April and October, helping with logistics, attendee experience, content production, and on-site execution.
  • Support production of marketing emails to customers, including content coordination, HTML build, QA, and performance reporting.
  • Execute customer onboarding email programs, operational customer communications, and quarterly release communications in partnership with Product Management.
  • Manage HackerRank's customer gifting program through Sendoso, including direct to customer gifts, onsite visit gifts, branded swag inventory, and holiday gifting.
  • Own weekly G2 and Capterra review site management, tracking customer advocacy wins, budget, and incentives.
  • Partner with the broader marketing team on cross-functional projects, including ABM campaigns, sales enablement material maintenance, and customer success story production.

Requirements

  • 1 to 3 years of marketing, communications, or coordination experience, including internships and extracurricular leadership for early-career candidates.
  • Exceptional attention to detail, with examples of work where you caught what others missed.
  • Strong project management instincts, comfortable juggling multiple workstreams with different stakeholders, cadences, and deadlines.
  • Clear written communicator who can adapt voice for different audiences, from executive customer-facing emails to internal updates.
  • AI fluent, with examples of how you0e9ve used tools like Claude, ChatGPT, or others to work faster and produce better output.
  • Comfortable with marketing tech tools, or eager to learn quickly.
  • Takes initiative to improve processes rather than waiting for them to be assigned.
  • Goes above and beyond on projects, with examples to point to.

Preferred

  • Experience supporting B2B SaaS marketing programs.
  • Experience coordinating events, including vendor management and on-site logistics.
  • Familiarity with technical hiring, HR tech, or talent acquisition.
  • Experience drafting in someone else29s voice (executive comms, ghostwriting, social media management).

Benefits

  • equity (stock options) and a comprehensive package of cash and non-cash benefits.