Responsibilities

• Consistently delivers positive, courteous and professional service in all interactions with guests, vendors, department heads, executives and fellow team members.
• Presents a positive, professional appearance and demeanor while performing work-related functions.
• Communicates timely and accurate information to guests, department heads, co-workers and vendors about Special Events and Promotions.
• Maintains organized files and folders both electronically and in physical office space
• Contacts inter-departmental staff and department heads to plan, review and confirm event logistics and items such as gifts, décor and prizes.
• Assists in the placement and removal of stanchion ropes, metal stanchion signage, counter signage, chairs and tables, podiums and other physical set-up requirements.
• Prepares registration items for Special Events, including guest lists, entrance tickets, seating maps, ticket packets, welcome packets and other collateral as needed.
• Assists with registration and ticket distribution to guests for Special Events.
• Exhibits conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.

Requirements

• Proven success in areas such as customer loyalty, planning and execution
• Excellent customer service skills required
• Must be available to work varied shifts and days
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
• Ability to work in a fast paced and stressful environment
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
• Ability to work efficiently, independently and cohesively, consistently producing quality results
• Computer literate in Microsoft Office applications required

Benefits

• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities