Marketing Coordinator

Requirements

• Communicate effectively with all levels of Team Members, guests, and outside contacts
• Required to work long hours, including nights, weekends, and holidays
• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs
• Define problems, collect data, establish facts, and draw valid conclusions
• Use all equipment associated with the position, including but not limited to computer keyboard
• Interpret and follows through on a variety of instructions furnished in written, oral, diagram, or schedule form
• Resolve problems and conflicts in a diplomatic and tactful manner
• The Marketing Coordinator possessing experience in gaming operations and thorough knowledge of all casino advertising and marketing preferred. Results oriented, hands-on professional with the ability to interact effectively with the public, staff, and colleagues. Bachelors degree from a four-year college or university preferred, High School Diploma or equivalent required; equivalent combination of education and experience is preferred. Excellent communication skills both written and oral. Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence/memos; author reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of staff, guests, and the general public. Working knowledge of Excel and Word required. Attention to detail and accuracy. Previous customer service experience preferred. Maintain confidential information.
• Physical Requirements & Working Conditions - Attend required training sessions offered by the casino - Obtain required license(s) - Perform the duties described in compliance with local laws and regulations - Responsible for taking the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco - Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Members department - Knowledge of the propertys programs to address problem gambling - Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls - Responsible for taking the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management - Reports any acts of wrongdoing on behalf of any Team Member that they have knowledge of

Preferred

• Previous customer service experience preferred