Responsibilities
Traffic Control: Manage our internal Zendesk ticketing system, assigning projects to the team based on bandwidth, urgency, and scope. End-to-End Execution: Project-manage custom marketing requests from concept to completion, including design workflow oversight, vendor coordination, agent communication, and post-campaign reporting. Asset Creation: Quickly assemble templated creative assets—such as print ads and brochures—using InDesign and Compass systems, ensuring high-quality, on-brand execution. Monthly Sales Meeting and Workshops: Present and lead workshops that highlight Compass platform tips and marketing strategies to improve agents workflows and business on a monthly basis. Present Regional and National updates to offices in monthly sales meetings. Marketing Consultation: Develop tailored marketing strategies that maximize agents\' budgets across branding, print advertising, digital, social media, direct mail, video, and paid media. Social Media Management: Oversee and grow the social media presence for Central Maryland offices, featuring active listings and engaging agent content across Facebook and Instagram. Brand Integrity: Ensure all marketing and design materials adhere to Compass brand guidelines while seamlessly integrating individual agent branding. Agent Support: Build strong, empathetic relationships with agents and stakeholders through clear communication, proactive updates, and confident handling of objections. Internal Communications: Serve as the communication liaison for Central Maryland sales managers and directors, highlighting ongoing office initiatives and workshops through a weekly newsletter. Culture Carrier: Act as a positive influence on the team, inspiring colleagues with a solutions-oriented mindset and a willingness to champion workshops and knowledge on a regional scale.