Responsibilities

• Event Coordination: Organize and coordinate onsite events and street team activations to drive brand awareness and engagement within the local community.
• Work closely with event partners, vendors, and the marketing team to execute successful events.
• Online Reputation Management: Monitor and manage Big Air’s online reputation across review platforms (GBP, Yelp, Instagram, Facebook, etc.)
• Respond to customer reviews in a timely and professional manner.
• Social Media Management: Develop and execute social media strategies to increase local awareness and drive traffic to Big Air.
• Monitor social media channels to track engagement, respond to customer comments, and interact with the local community.
• Platform Management: Regularly update and manage information on third-party platforms, such as Google Business Profile (GBP), Yelp, Apple Maps and others.
• Email Marketing: Create and send email campaigns to target local audiences, promoting events, special offers, and news updates.
• Target and track performance with segmentation, list management, and analysis.
• Content Creation (Canva): Utilize Canva to design eye-catching marketing materials, including flyers, social media graphics, and promotional content.

Requirements

• Strong communication and organizational skills.
• Familiarity with Canva.
• Familiarity with email marketing platforms.
• Experience with online reputation monitoring.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong understanding of local marketing strategies and community engagement.
• Ability to collaborate with cross-functional teams to achieve marketing goals.
• Self-motivated, proactive, and eager to contribute to a growing brand.

Preferred

• Previous experience in event planning or community outreach
• Knowledge of marketing strategies, tactics, and content creation