Responsibilities

• Create and implement social media content/campaigns across social platforms.
• Oversee the creation of social content calendars on a weekly and monthly basis.
• Monitor analytics to identify viable ideas and areas to optimize social media.
• Provide support to the marketing team at events including social media coverage & event operations.
• Provide customer service support through social media.
• Research new digital trends for implementation.
• Assist in keeping up-to-date digital influencer and media lists.
• Help maintain photo and video library.
• Assist in layered, compelling events inside district or venue including but not limited to concerts, family fun days, festivals, and more.
• Assist in coordinating event logistics pre-and-post event

Requirements

• High School diploma or equivalent preferred, plus at least one year experience in a customer service or hospitality related field. Must speak fluent English, other languages preferred.
• Available to work flexible hours including holidays, weekends, and evenings. Weekends will be required as part of the routine schedule.
• Proficient knowledge of Microsoft Office, Adobe Photoshop, and Illustrator
• Experience with social media platforms, including but not limited to Facebook, Twitter, Instagram, TikTok, Pinterest, Snapchat, LinkedIn, etc.
• Must have good communication skills and work well in a team setting or independently.
• Ability to work well under deadlines and perform multiple tasks effectively and concurrently with a strong attention to detail.
• Must be self-motivated, passionate, inventive, and energetic.
• Must be organized, independent and be able to multitask.
• Experience in hospitality and / or entertainment.
• Frequently standing up and moving about an assigned location safely and efficiently.

Preferred

• Other languages besides English preferred.