Responsibilities

• Manages a team of consultants and performs hands-on work on complex projects with business and IT partners in an agile methodology and work style.
• Hands-on work will include developing, reviewing, and advising on logical solutions and architecture.
• Primary focus is marketing and consumer experience, but a broad knowledge of health plan functions and business architecture is a strong plus.
• Must have excellent verbal and written communication skills.
• Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
• Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams.
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.

Requirements

• Minimum two (2) years experience in a leadership role with direct reports.
• Bachelors degree from an accredited college or university and minimum nine (9) years experience in project management or a directly related field, including minimum five (5) years program management experience OR Minimum twelve (12) years experience in project management or a directly related field, including minimum five (5) years program management experience.
• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making

Preferred

• Three (3) years supervisory experience.
• Four (4) years data analytics experience.