Marketing & Community Outreach Coordinator

Responsibilities

• Marketing and Communications
• Design, write, edit, and update brochures, flyers, signage, presentations, educational handouts, and other printed and digital materials that clearly explain NorthKey’s services and how to access care.
• Create, edit, and publish engaging short-form video content, including social media reels, to support the organization’s marketing, communications, recruitment and community engagement initiatives.
• Manage a communications calendar and coordinate requests, deadlines, reviews, and approvals with leadership and departments.
• Maintain consistent branding, messaging, and quality across communications; proofread content and confirm service information with the appropriate departments before publication.
• Create, schedule, and publish social media content, including graphics, service information, event promotions, and awareness campaigns; monitor engagement and route inquiries appropriately.
• Coordinate with marketing, design, website, printing, and other contractors on project requirements, production schedules, revisions, and final deliverables; obtain required approvals and work within approved budgets.
• Website Management
• Use WordPress to maintain and update website pages, service descriptions, staff information, news, events, images, documents, links, and contact information.
• Review website content regularly for accuracy, usability, accessibility, and mobile presentation; coordinate technical issues and larger changes with website contractors.

Requirements

• Bachelor’s degree or higher; a degree in marketing, communications, graphic design, public relations, or a related field is preferred.
• Demonstrated experience in marketing, communications, graphic design, or a closely related role, including examples of printed materials and social media content.
• Experience with WordPress or a comparable content management system preferred; demonstrated ability to learn and navigate website management platforms required.
• Proficiency with graphic design and publishing tools such as Canva, Adobe Creative Cloud, or comparable software, including preparing files for print and digital use.
• Experience managing organizational social media accounts and coordinating projects with external contractors or vendors.
• Strong writing, editing, proofreading, and interpersonal skills, with sound judgment and attention to detail.
• Ability to communicate comfortably with diverse audiences and represent NorthKey at community events.
• Self-motivated, with strong organization and time management skills and the ability to manage multiple projects independently.
• Ability to travel to community events and NorthKey locations and work occasional evenings and weekends as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement