Responsibilities

• Lead internal marketing and communications coordination
• Build and manage UCON’s centralized communications calendar across departments
• Create structure for campaigns, email communications, program promotion, announcements, and member touchpoints
• Coordinate with internal teams so communications are timely, aligned, and not duplicative
• Help leadership prioritize what needs to be said, when, and to whom
• Manage member communications and content execution
• Oversee daytoday execution of email marketing, digital communications, social content planning, and memberfacing messaging
• Work with internal staff and external partners to develop and deploy content that supports UCON’s priorities
• Ensure communications reflect different member needs across executives, project managers, HR, safety, field leadership, administrative staff, and emerging leaders.
• Strengthen communication systems and internal usability
• Help implement practical templates, workflows, and standards so nonmarketing staff can communicate consistently
• Build simple internal processes for project intake, message development, approvals, and production
• Improve continuity between departments including Engagement, Member Experience, Government Relations, Labor Relations, and Operations
• Support internal adoption of voice and tone guidance and brand tools
• Support role-based and region-aware communications
• Help UCON move toward smarter segmentation by role, region, and member interest
• Partner with the appropriate internal and external teams to improve contact strategy and member outreach over time
• Support stronger Southern California visibility and relevance through localized communications, leadership visibility, and more balanced storytelling, an area repeatedly identified as a growth need.
• Manage external partners and internal execution
• Serve as the daytoday internal lead for marketing and communications coordination with agency and contract partners

Requirements

• 25 years of experience in marketing, communications, content strategy, member engagement, or related leadership roles
• Experience building or leading communications systems across multiple stakeholders or departments
• Strong writing and editing skills with the ability to shift tone depending on audience
• Experience managing email communications, campaign planning, content calendars, and partner coordination
• Strong project management ability and followthrough
• Familiarity with CRM or marketing automation platforms, especially from a communications planning perspective
• AI literacy and the ability to work with CoPilot, Claude, Adobe etc.
• Demonstrated skills in Social Media strategy and brand building
• Comfort working in a fastmoving, relationshipdriven environment
• Ability to take a strategy and turn it into an operational plan

Preferred

• Experience in successful associations, professional services, advocacy organizations, or memberbased environments
• Experience working with executive leaders and boards
• Experience with rolebased segmentation, member journeys, or audiencespecific messaging
• Experience working with internal teams plus outside agencies or consultants