Responsibilities

• Developing and producing all marketing collateral — digital, print, and social — that represents the Lehigh SBDC and its programs to clients, funders, and community partners
• Managing digital platforms including the SBDC website, email campaigns, and social media channels to drive client recruitment and sustained engagement
• Translating complex program performance data into compelling impact stories that fulfill state and federal stakeholder reporting requirements
• Tracking, measuring, and documenting program outcomes to demonstrate the SBDC's regional economic impact to key stakeholders
• Coordinating outreach initiatives and promotional campaigns that increase awareness of SBDC services across diverse small business communities
• Working directly with the SBDC Director to align communications strategy with program goals, funding requirements, and growth priorities

Requirements

• Bachelor's Degree in Business Administration, Economics, Entrepreneurship or related fields; Master's Degree preferred
• Three to five years of work related experience
• Proficiency managing digital platforms — CMS, email marketing tools, and social media — end to end
• Strong writing skills with the ability to translate data and complex program outcomes into clear, engaging narratives
• Experience supporting reporting or grant communications in an academic, nonprofit, or government-funded program environment
• Comfort working independently in a small, mission-focused team where your contributions are directly visible

Benefits

• Lehigh University offers a genuinely supportive environment for professional staff, including generous leave entitlements, study assistance, and retirement benefits that reflect the University's commitment to its people.