Responsibilities

• Mission Storytelling: Identify and capture "stories of impact" from programs, translating complex social services into heart-centered content for donor appeals, digital media, and e-Communication.
• Graphic Design: Act as the lead in-house designer to create professional-grade collateral, including annual reports, formal invitations, direct mail appeals, e-Appeals, newsletters, and event signage.
• Integrated Marketing: Develop and execute creative campaigns for the agency as well as the thrift store, highlighting its role as a vital funding engine for the mission while driving retail traffic and donations.
• Digital Management: Oversee the website and social media platforms to promote engagement; manage the daily content calendar, exercising independent discretion over posts and audience interaction.
• Public Relations: Write and distribute professional press releases and news articles about agency projects; maintain an accurate media list and coordinate coverage with local outlets.
• Team Representation: As a member of the development and marketing team, represent the organization at tabling events, community fairs, and facility tours to provide professional brand representation.
• Collaboration: Participate in departmental strategy sessions to ensure all marketing and design efforts are fully integrated with the donor cultivation cycle and overarching agency goals.
• Event Support: Design all event-related materials and provide on-site support for agency-sponsored events as needed, including occasional evening or weekend hours.

Requirements

• Proficiency in Adobe InDesign and Photoshop is desired. Ability to build complex, print-ready files and original digital assets from scratch is essential.
• Exceptional ability to find the human element in non-profit work and write with empathy, clarity, and a strong call to action.
• Self-motivated professional capable of taking strategic direction and independently managing a daily creative workflow and technical deadlines.
• Proven ability to work effectively within a team environment and an understanding of how marketing serves the broader philanthropic mission.
• Bachelor’s degree in marketing, communications, or a related field, with 3–5 years of professional experience in a similar role. Nonprofit experience preferred.
• Ability to relate to diverse stakeholders, from clients and volunteers to high-level donors, with warmth and professionalism.
• The Marketing and Communications Specialist position requires the successful completion of a background check.

Preferred

• Nonprofit experience preferred

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance
• Short-term Disability Insurance