Marketing and Communications Senior Associate

Responsibilities

• Understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
• Select and manage research vendors to deliver research on time and on budget
• Manage multiple projects and workstreams concurrently
• Synthesize research findings and create relevant, revealing, and inspiring reporting
• Prepare presentation materials for senior management
• Deliver recommendations with confidence and consideration for diverse stakeholders
• Champion the voice of the customer within the business and across functions
• Play an active role, contribute to strategy discussions
• Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
• Identify and document best practices, and drive implementation

Requirements

• 4+ years of experience in market/consumer research
• Independent and self-motivated, able to create structure and direction out of ambiguity
• Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
• Strong communication, interpersonal, and project management skills
• Analytical and conceptual thinking; ability to understand systems and processes
• Proactively seeks guidance, clarification and feedback from others
• BA/BS degree required

Preferred

• Master's degree in Marketing Research or related field
• Experience with Financial Services

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.