Responsibilities

• Design and produce signage programs including building identification, wayfinding, directional signage, floor directories, and graphics
• Create customer-facing materials including tenant welcome kits, building amenity guides, floor maps, lobby displays, and property marketing collateral
• Develop branded materials that support facilities operations including safety signage, operational notices, event graphics, and internal communications
• Design visual assets for projects operations including construction notifications, move announcements, renovation updates, and occupancy communications
• Maintain brand consistency across all client touchpoints while adhering to established brand guidelines and visual identity standards
• Produce print-ready files with accurate specifications for fabrication and installation
• Conduct site visits across the portfolio to assess signage needs, verify installations, and gather content
• Produce high-quality graphic design work including infographics, presentations, digital displays, posters, flyers, and promotional materials
• Create templates and standardized formats that facilities and operations teams can utilize for recurring needs
• Design digital assets for building communication channels including email headers, social graphics, and digital signage content

Requirements

• Bachelor's degree in Graphic Design, Communications, Marketing, Visual Communications, or related field
• 5+ years of experience in communications and marketing with substantial hands-on design responsibility
• Strong graphic design portfolio demonstrating expertise in design capabilities and customer-facing branded materials
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) with ability to produce print-ready files and technical specifications
• Understanding of print production processes, materials, fabrication methods, and signage systems
• Excellent writing and editing skills with attention to detail
• Proven project management experience and organizational skills; Ability to manage multiple requests and priorities in a fast-paced operations environment
• Strong collaboration skills with ability to work effectively with facilities and operations teams
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)
• Experience with email platforms, content management systems, and digital tools

Preferred

• Experience in real estate, corporate services, facilities management, or related industries
• Familiarity with building operations and facility management environments
• Video editing skills and experience with motion graphics
• Photography skills or art direction experience
• Experience supporting operational teams with communication needs
• Familiarity with federal or government contracting environments