Marketing and Communications Assistant at VISIT Milwaukee | Milwaukee, WI

VISIT Milwaukee

Marketing and Communications Assistant

Milwaukee, WI (Unknown)

Salary Not AvailableEntry Level2+ years expFull time

Posted 4 months ago

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Job Summary

Support the VP of Communications & Advocacy with day-to-day coordination, social content, CRM tasks, and reporting to keep Marketing, Communications and Partnership activities aligned.

Must-have: Two+ years of related experience with CRM/web tools and strong organizational skills.
Standout: Broad responsibilities across content, events, reporting, and cross-team collaboration.

Job Description

Responsibilities

Assist VP of Communications & Advocacy in day-to-day operation of the department to maintain a coordinated effort among the Marketing, Communications and Partnership teams.
Create content for social media platforms on a daily basis, primarily in gathering content for Instagram, TikTok, Facebook and other major social platforms.
Assist in the scheduling of social content, using Sprout Social and other media tools to provide content across all platforms and channels.
Draft and edit correspondence for the department’s leadership team. Help with meeting scheduling with internal teams and external stakeholders.
Utilize the company CRM database for tracking correspondence and assist with keeping the database up to date and organized.
Create and edit emails and e-newsletters as needed.
Serve as primary compiler of monthly and quarterly reports for the department, including earned media reporting, email reporting, web performance analytics, and more.
Assist at department-related events and attend tourism industry-related events as needed.
Assist with key department projects as requested, including proofing collateral, updating calendar of events listings and basic content entry for the website.
Serve on internal VISIT Milwaukee staff committees and external tourism partners committees as designated by department or company leadership.
Book travel for department leadership as necessary.
Provide support for monthly expense reports as necessary.
Maintain VIP and media swag inventory in collaboration with communications department and department leadership.
Provide relief for front desk receptionist duty as needed.
Other duties as assigned.

Requirements

High school diploma or equivalent required.
Associate degree from an accredited institution in business or related field, or An equivalent combination of education, experience, and training that would provide the knowledge, skills and abilities required for the successful performance of the essential job duties.
Minimum of two years of related experience.
Demonstrated understanding of marketing and branding concepts. Ability to identify and understand internal and external consumer/audience voice and business needs.
Demonstrated ability to manage, organize, coordinate and prioritize assignments under tight deadlines.
Possess a strong attention to detail, ability to foresee needs and resolve obstacles.
Must demonstrate strategic thinking and creative skills, as well as a proven track record of innovation.
Ability to exercise initiative, judgment, diplomacy and maintain confidentiality in a wide variety of internal and public situations.
Strong commitment to diversity and inclusivity in the workplace.
Ability to present to diverse audiences, specifically, racially, ethnically, and socioeconomically diverse communities.
Must possess a team orientation and proven ability to work collaboratively.
Must have a working knowledge of internet/intranet systems, web and social media practices.
Advanced experience with MS Office applications required.
Working knowledge of office databases (CRM).
Excellent communication and organizational skills.
Experience in the tourism, hospitality or association industry preferred.

Preferred

Experience in the tourism, hospitality or association industry preferred.

VISIT Milwaukee

3.5 Glassdoor

Our mission is to create economic growth and improve quality of life for our communities by branding, marketing, and selling Milwaukee as a must-experience destination.At VISIT Milwaukee, we work to increase the economic impact of tourism in the community. We are proud to say that the work we do matters. Each year, tourism supports over 50,000 full-time jobs and brings in over $5 billion to our community. Tourism is vital to the success and quality of life in our community

Founded in 1967

Milwaukee, Wisconsin, USA

78 employees (18 in marketing)

www.visitmilwaukee.org

72% recommend to a friend