Responsibilities

• Build and maintain relationships with referral partners, community organizations, and strategic partners through outreach, networking, and follow-up.
• Coordinate client and referral partner appreciation initiatives, gifting, reviews, and other relationship-building efforts.
• Champion and elevate the client experience across the entire journey, from the initial hello and consultation through the signing ceremony and thoughtful follow-up communications that nurture long-term client relationships.
• Assist with planning and coordinating seminars, webinars, networking events, sponsorships, and community events.
• Capture, edit, and produce photo and video content, including short-form videos, Reels, attorney interviews, and other promotional content.
• Assist with marketing campaigns and content across social media, email, digital, print, the firm's website, and other marketing channels.
• Help maintain the firm's brand standards across client experiences, events, communications, and marketing materials.
• Research referral opportunities, community partnerships, market trends, AI tools, and other opportunities to support the firm's continued growth.
• As a team player, support the Director of Marketing and assist with other marketing, communications, and business development initiatives as necessary.
• Establish relationships with clients, referral partners, and community, and play a large role in ensuring that every interaction with our firm is a positive and memorable one.

Requirements

• Exceptional interpersonal and relationship-building skills.
• A hospitality and service-first mindset.
• Ability to multitask, be flexible, think on your feet, adapt to change and to changing priorities, and make decisions based on good common sense.
• Excellent communication skills and ability to genuinely connect with people.
• Excellent organizational skills and ability to closely follow established policies and procedures.
• Strong attention to detail, including impeccable spelling and grammar.
• Creativity and an eye for engaging content.
• Professional presence and the ability to comfortably interact with clients, referral partners, attorneys, vendors, and members of the community.
• Proficiency in the use of Google Workspace, Microsoft Word, and Excel.
• Ability to learn new software and technology.

Benefits

• Health/dental/vision insurance
• 401(k) with an employer match
• Life and disability insurance
• Paid holidays
• Paid time off
• A full estate plan
• Fun and growth-driven team events
• Complimentary snacks and beverages
• Free and convenient parking
• A beautiful, new, and clean work environment.