Responsibilities

• Build and maintain relationships with Service Coordinators/CCSs, case managers, hospitals, special needs schools, and community partners
• Conduct outreach visits, presentations, and consistent follow-ups with referral sources
• Promote Helpful Hearts services, program openings, and service availability
• Track outreach activities, referrals, and follow-ups using a structured system
• Maintain consistent follow-up with leads, referral sources, and prospective partners
• Represent the agency at community events, meetings, and networking opportunities
• Support efforts to increase referrals, admissions, and program occupancy
• Work closely with leadership to support business development and growth initiatives

Requirements

• Bachelor’s degree preferred (Marketing, Business, Healthcare, or related field), or equivalent experience
• Minimum of 3–5 years of experience in business development, outreach, marketing, admissions, or community relations required
• Demonstrated experience building relationships and generating measurable results
• Experience in healthcare, DDA, IDD, or human services strongly preferred
• Candidates with established referral relationships in Maryland are highly encouraged to apply
• Valid driver’s license and reliable transportation required

Preferred

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off