Responsibilities

• Develop and maintain referral relationships with hospitals, rehabilitation centers, assisted living, memory care, skilled nursing, hospice, home health, physician practices, social workers, case managers, elder-law professionals, VA resources, and other senior-care organizations.
• Prospect for new business through cold calling, in-person outreach, networking, community events, and direct relationship development.
• Personally visit and walk into new referral sources throughout the assigned territory.
• Maintain approximately 8–10 meaningful referral-source contacts or engagements per business day, based on territory needs.
• Follow up consistently with referral sources and work to convert professional relationships into qualified referrals.
• Generate and follow up on qualified prospective-client leads.
• Gather information regarding client needs, routines, preferences, mobility, ADLs, safety concerns, schedules, and caregiver requirements.
• Work closely with the operations team to ensure a smooth transition from consultation to care
• Assist prospective clients and families through the intake and start-of-care process.
• Develop new lead sources through face-to-face meetings, networking, presentations, community events, and strategic outreach.

Requirements

• Associate degree in marketing, business, healthcare, or related field or approximately three years of related sales, marketing, business development, home care, home health, or healthcare experience.
• Healthcare, home care, senior living, hospice, home health, or medical sales experience preferred.
• Existing healthcare or senior-care referral relationships are strongly preferred.
• Must be comfortable prospecting, cold calling, networking, walking into unfamiliar referral sources, asking for business, and following up repeatedly and professionally.
• Excellent communication, relationship-building, organization, and follow-up skills.
• Ability to turn professional relationships into qualified referrals and measurable business growth.
• Self-motivated, results-oriented, and able to work independently.
• Comfortable meeting with seniors and families and conducting client intake/service assessments.
• Ability to learn care needs, agency services, and when concerns must be escalated for nursing review.
• Proficiency with Microsoft Office and ability to quickly learn CRM and healthcare software.

Benefits

• Paid Time Off
• Employee Referral Bonus
• Professional development and growth opportunities
• Support from the Senior Helpers local and national teams