Responsibilities

• Assist with day-to-day administration of Salesforce and HubSpot, including tasks such as user setup, permissions, list management, and routine configuration under the guidance of experienced team members.
• Build and maintain reports and dashboards that support the sales and marketing teams
• Analyze sales and marketing data, summarize findings, and identify practical opportunities to improve user adoption, data quality, and process efficiency.
• Support the marketing technology stack, including lead capture and routing, landing pages, email segmenting, sales enablement, consent management, and tracking analytics.
• Help document system processes, field definitions, user instructions, change requests, and test results.
• Provide user support, troubleshoot error messages, and contribute to user training materials and sessions.
• Assist with user acceptance testing, release validation, and implementation checks to confirm that updates work as intended.
• Build and support basic automations and validation rules under the guidance of senior administrators to streamline sales and marketing processes.
• Monitor and maintain CRM data quality (for example, correcting duplicates and incomplete records)

Requirements

• Bachelor's degree in business administration, marketing, business analytics or related field required
• Experience with Marketing technologies such as CRM and Marketing Automation platforms via internship and/or coursework required; Salesforce and HubSpot knowledge and experience preferred
• Microsoft Office (Excel, Word, PowerPoint) proficiency required
• Strong written and verbal communication skills required
• Strong critical thinking, attention to detail, organizational and project management skills required

Benefits

• Competitive compensation programs that recognize and reward performance
• Comprehensive health, wellness, retirement, and PTO benefits
• Office based culture with occasional WFH that provides flexibility for eligible positions after training
• Company-sponsored social events and intramural sports