Responsibilities

• Hub Publishing: Publish hub pages, ensure template adherence, mobile readiness, accessibility checks, and release timing.
• Analytics & Tagging: Implement page-level analytics instrumentation and module or journey events, and verify data capture.
• Taxonomy & Linking: Apply and govern taxonomy tags, metadata, internal linking patterns, and naming conventions for discoverability and reporting consistency.
• Workflow & Publishing: Coordinate content through the governed approval-to-publish workflow, confirming approvals are complete.
• Content Accuracy & Accessibility: Verify content against approved copy, including links, embedded assets, formatting, and accessibility requirements.
• Analytics Quality Assurance: Test analytics implementation quality, ensuring tags and events fire correctly across formats.
• Performance Reporting: Maintain recurring reporting inputs and performance snapshots (what shipped, topic/format performance, entry pages, discovery indicators).
• Operational Hygiene: Document content inventory, version/change logs, refresh schedules, and publishing procedures; escalate platform issues when needed.

Requirements

• 3+ years in web publishing, digital production, or content operations.
• Implement analytics tagging and instrumentation for web content, including events and conversion measurement.
• Execute accurately in governed workflows with approvals and version control.
• Coordinate across multiple stakeholders, manage deadlines, and move work from approval to publish.
• Apply a solutions-oriented approach to managing multiple initiatives with operational rigor.

Preferred

• Publish in a content management system and perform structured content entry.
• Use dashboards and recurring performance reporting, including taxonomy-based performance views.
• Apply release management practices, QA checklists, and clear operational documentation.
• Advance financial inclusion and deliver positive social impact through education experiences.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.