Responsibilities

• Assists with home tours and walk-throughs to prepare future residents for their move.
• Conduct call-outs to prospective clients with overdue activities to clean up lead database.
• Completes pre move-in and post move-in checklists to ensure homes are ready for move in.
• Orients new residents to the community and ensures a smooth transition to the operations team.
• Organizes detailed records of current and future depositors, assists in processing sales paperwork, updates the database, and creates files.
• Ensures inventory for brochures, collateral, and other essential supplies are available and up-to-date.
• Maintains and orders office supplies, as directed.
• Answers a multi-line telephone and voice-mail system. Greets customers upon arrival, communicates with internal departments and residents, assisting as needed.
• Supports the Marketing Director and Marketing team with general clerical duties including copying, scanning, faxing, collating, organizing, creating brochures, mailing newsletters, etc.
• Prepares and processes incoming and outgoing mail.

Requirements

• Minimum three years administrative support experience, at least one of which was in a sales environment.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills. Strong attention to detail.
• Ability to handle multiple priorities while working in an area of constant distractions.
• Good judgment and problem solving skills.
• Strong computer skills, including Microsoft Office Suite (Word, Outlook, and Excel). Ability to learn new computer applications.
• Associate or other college degree a plus
• #ZR

Benefits

• Excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbor 401(k) plan with guaranteed company match!
• Generous Paid Time Off (PTO), Flex Holidays, and 6 Paid holidays per year for full-time staff.
• $2,000 a year in Tuition Assistance for full-time employees and robust Talent Development Program – we help you accelerate your career!
• Wellness program with the opportunity to earn a 30% discount on your benefit premiums!
• Employee Meal Program coming! We will prepare delicious meals for you daily!