Responsibilities

• Company Store: Responsible for maintaining company store and online store. Responsible for folding and tagging company store apparel and gift items, stocking and straightening company store, and notifying the Marketing Operations Supervisor of any low inventory or out-of-stock items. Responsible for fulfilling online orders, shipping, and curbside orders. Shippers: Responsible for creating the online shipper inventory by hand-filling boxes with products and staging them for order fulfillment. This is a physical activity that is required to be done weekly. Tracking inventory per SKU that is offered online. Making shippers (glass and cans) to fulfill orders. Labeling shippers from online orders and placing them in the appropriate location for UPS/ USPS to pick up the orders. Responsible for assisting and maintaining company store inventory. Works directly with vendors to ensure new items get accurately added into the online system. Handles wholesale orders as they are placed. Works with other vendors to place orders for the company store.
• Donations/ Sponsorships: Manages the paperwork, fulfillment, and execution for all donations (gift baskets, product, merchandise) along with sponsorships. Point of contact for all email and mailed requests for donations/ sponsorships. Track all approved sponsorships using Excel, providing monthly and yearly reports to the Community Outreach Manager.
• Administrative Support: Handles general administrative support. Expense Reports for the marketing team. Receives and manages general mail for marketing. Manages multiple email accounts, store, donations, sponsorships, general. Manage inventory for the company store. Square – Reporting for accounting.
• Guest Services Duties: Works at the Front Desk to fill in as the Receptionist during breaks and lunch daily. All day coverage is required occasionally. Greet all guests quickly, courteously, and professionally in a fast-paced setting. Provide guests with company information such as address, directions, hours of operation, fax number, website, and other related information. Answers telephones and directs the caller to the appropriate employee. Exercises good judgment when receiving phone calls and in-person inquiries. Take complete and accurate messages with current dates and times and deliver messages electronically to the appropriate party in a timely manner. Open/ Close the front desk as needed: Secure the company store and finalize closing reporting at the close of each working day according to office guidelines.
• Tours: This position is in the rotation for providing Company Tours for guests and customers and responsible for scheduling tours as needed. Educate guests on the history of Ale-8-One as well as sharing fun facts and tidbits about the product(s) and facility. Continually finding ways to enhance and improve our company tour to make it an awesome experience.
• Employee Welfare: Responsible for the execution of all internal company events, employee celebrations, and meals. Once the event is planned, this individual is responsible for the execution of these events – Company Picnic, Anniversary, Thanksgiving Lunch, employee lunches, celebrations, and all other events scheduled throughout the year, including set up, event execution and breakdown/ clean up. Create flyers for all company events and post them internally two weeks prior to the event.
• Events/ Promotions: This position will work occasional Ale-8 Events that are scheduled in advance. These can include some limited nights and weekends. Assist in the planning and fulfillment of Influencer Kits and Random Acts of Kindness or other promotion opportunities assigned.

Requirements

• Must have excellent verbal communication skills and demonstrate behavior that is pleasant with guests and customers.
• Must have strong computer skills and be able to adapt to and learn new technologies.
• Must be able to work in a fast-paced environment.
• Excellent multi-tasking skills.
• Must be detail oriented.
• Must be able to work independently with minimal supervision.
• Must be able to remain calm and project a calm presence with guests and customers.
• Must be dependable; excellent attendance and punctuality are critical to the success of this role.
• Possess good organizational skills.
• Follow PPE guidelines, as required.

Benefits

• This is a full-time position with competitive benefit package, including medical, dental, vision, company paid life insurance and company paid long term and short-term disability insurance. Benefits also include 401(k) and Roth 401(k) with a competitive company match and vacation time.