Marketing Analytics Manager

San Francisco, CA (Hybrid)

$145K/yr – $220K/yrSenior Level7+ years expFull time

Posted 4 days ago

Job Summary

Own and optimize marketing analytics and BI to support leadership decisions, delivering weekly KPI updates, monthly metrics, ROI reporting and executive-ready insights, while maintaining dashboards and data quality across Snowflake, Salesforce, and related sources.

  • Lead data-driven marketing reporting and analytics workstreams
  • Develop and maintain dashboards and data sources, write SQL to reconcile data

Job Description

Responsibilities

  • Produce weekly KPI updates: Pacing against funnel targets, pipeline generation, and bookings. Including calling out what's driving variances.
  • Deliver the monthly metrics, including plain-language explanation of what each metric means for a non-technical audience to drive program or leadership decision-making.
  • Support marketing leadership by providing accurate, up-to-date metrics needed for cross functional leadership meetings.
  • Support monthly and quarterly business review reporting, highlighting the most significant changes and data points from the period to enable strategic decisions and drive revenue generation.
  • Maintain recurring ROI reporting, including overall marketing ROI and event ROI based on marketing-contributed closed won
  • Maintain Tableau dashboards built on Snowflake, Salesforce, and billing data. Including our core marketing funnel metrics data source, with documented definitions and repeatable QA checks.
  • Write SQL to pull, validate, and reconcile data across sources, and diagnose the differences that may arise with them.
  • Identify data-quality problems like duplicate counting, incomplete data, level-of-grain mismatches and provide clear recommendations for resolution to the right owners.
  • Maintain documentation marketing leaders use for dashboards to answer questions.
  • Support the annual marketing funnel target-setting process: maintain source actuals, prepare the modeling inputs, load approved targets into the reporting pipeline, and validate that downstream Tableau workbooks reflect them correctly.

Requirements

  • 7+ years in marketing analytics, revenue operations, business analytics, sales operations, or a closely related field, with at least 4 years in a hands-on reporting and analysis role.
  • Working SQL proficiency. You can independently write joins, aggregations, and window functions against a data warehouse, and debug a query returning the wrong number.
  • Hands-on experience building and maintaining dashboards in Tableau (or comparable) that successfully influence marketing / revenue decision-making?
  • Strong working knowledge of Salesforce data structures
  • Familiarity with Claude or other AI tools
  • Advanced Google Sheets: reconciliation, modeling, and analysis under time pressure.
  • Understanding of B2B funnel and pipeline metrics, Lifecycle stages, pipeline generation, conversion rates, ARR, bookings and relations to one another.
  • Demonstrated attention to detail. You validate before you publish and can explain how.
  • Clear written communication. You can explain in plain terms how the data connects to what marketing actually did, for an audience that doesn't work in the tools.
  • Comfort with ambiguity: you respond to a fuzzy request by pinning down the metric, the source, the owner, and the decision it informs.

Preferred

  • Experience with Snowflake or another cloud data warehouse.
  • Familiarity with subscription billing data (Zuora or similar)
  • Exposure to B2B attribution concepts and tooling (CaliberMind, Bizible, or similar).
  • Experience with a marketing automation platform, ideally Marketo.
  • Familiarity with data pipeline tooling (Fivetran, dbt, Airflow)
  • Prior work in B2B SaaS with both a self-serve/product-led motion and enterprise sales.
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PagerDuty

3.9 Glassdoor

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Founded in 2009
San Francisco, California, USA
1.3K employees (92 in marketing)
64% recommend to a friend
76% CEO approval

Salaries

Posted range

$145K/yr – $220K/yr

Taken straight from the job posting.

See all PagerDuty salaries

Marketing Team

Marketing Team Size
69 (5% of company)
Median Career Experience
29 years
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
6

Funding

Total Funding
$523.6M
Last Raise
$350M
Post IPO Debt, 2 years ago

Funding History

  • Oct 2023
    Post IPO Debt • $350M
  • Sep 2018
    Series D • $90M
  • Apr 2017
    Series C • $43.8M

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$144.1K
Traffic Source Mix
Search
19%
Direct
73.8%
Referral
5.6%
Social
0.5%
Paid
1%

Headcount Trend

Current headcount: ~1.3K

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Marketing Analytics Manager

PagerDuty · San Francisco, CA · Hybrid