VP, Marketing (Armis from ServiceNow)
ServiceNow
New York City, NY (Remote)
$261K/yr - $300K/yrIn-houseFull-timeSenior level15+ years exp.
1 hr ago
Marketing Analyst, Customer Insights & Analytics
Livonia, MI
Salary Not AvailableMid Level4+ years expFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive customer-analytics reporting and modeling to influence marketing decisions and retention; build automated reports, implement data transformations, and present insights to leadership.
- Own automated reports and ad hoc analyses to reveal trends across marketing, sales, and customer experience.
- Must-have: 3–5 years in customer analytics with SQL, Python, and Power BI or Tableau.
- Standout: Cross-functional data transformation work and leadership-facing presentations.
Job Description
Responsibilities
- Own data from across the organization to deliver automated, insightful reports and analyses that reveal trends and drive strategic decisions.
- Evaluate processes with advanced statistical methods and develop models to unlock opportunities and boost sales and retention.
- Partner with cross-functional teams to shape data transformation and deliver impactful presentations to leadership and the board.
- Build automated reporting and ad hoc analyses to answer questions and highlight key operational metrics.
- Proactively seek opportunities to increase sales, retention, and customer experience with cross-functional impact.
- Lead data transformation projects focusing on automation and standardization of critical data flows.
Requirements
- Bachelor’s or equivalent experience in Business Statistics, Applied Mathematics, or related technical field.
- 3-5 years of experience in customer analytics.
- 3–5 years of experience using data to generate insights that support marketing strategies and enhance customer engagement.
- Experience using Power BI or Tableau for data visualization or dashboarding.
- Experience using SQL, Python, or a similar tool to query, analyze data and present results.
Preferred
- 5+ years of experience in Excel. Formulas, VLOOKUP, and formatting.
- 2+ years of experience in insurance or financial services.
AAA Life Insurance Company
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