Responsibilities

• Work well as a team player and maintain good relationships with co-workers in a close-knit team environment
• Support a fast-paced, high-profile sales force with excellent customer service and overall can-do attitude
• Route calls professionally and greet visitors with a polite check-in experience
• Keep an accurate "in/out" log of which brokers, employees, and visitors are in the office
• Receive and distribute faxes, mail, and deliveries; prepare outgoing mail including overnight and courier packages
• Maintain a clean and professional front desk area, keeping equipment and supplies neat and orderly
• Each morning and throughout the day, maintain common areas (kitchen, break rooms, conference rooms, and lobby) and follow sanitization protocols to keep them clean, orderly, and well stocked for the day
• Keep all kitchen equipment including refrigerator, coffee maker, and microwave clean and sanitized
• At the end of the day, clean up and put away supplies and dishes in common areas
• Operate and troubleshoot office equipment like printers, copiers, scanners, fax machine, postage meter, etc.

Requirements

• Strong computer skills (specifically in MS Office programs Word, Outlook, PowerPoint, Excel)
• Customer service oriented with great interpersonal skills to build relationships with employees, brokers, management, vendors, and clients
• Ability to work with minimal supervision, know when to ask questions, and lead by example
• Ability to speak, write and understand English with excellent grammatical, oral, and written communication skills
• Polite and professional communication, telephone etiquette, and professional appearance
• Ability to multi-task, prioritize, and utilize resources to execute multiple projects and tasks within a deadline-oriented environment
• Highly accurate, attentive, and detail-oriented
• Able to function in a team environment, utilizing resources to execute tasks and solve problems
• Ability to type a minimum of 65 wpm
• Professional level of confidentiality in handling employee and Broker information

Preferred

• Bachelor’s degree preferred