Responsibilities

• Essential client management including relationship building, sound strategy, briefing of teams and account efficiency and budgeting.
• Collaborating with clients to suggest and orchestrate client projects in our agency.
• Working with the strategy, creative, digital and marketing operations teams to ensure that all work is strategically sound, on-brief, and reflects project objectives and client goals.
• Delivering creative briefs in collaboration with agency leaders that will inform our teams with valuable insights that will drive successful projects
• Understanding, consolidating, and interpreting client feedback that will direct project success for our internal agency teammates
• Maintaining responsibility for all financial processing across projects, including hours reporting and client profitability

Requirements

• 4+ years' experience in marketing agency account management or similar.
• Experience with b2b clients, digital marketing and demand gen strategies.
• Organization and attention to details a must.
• Experience with project management software and Office 365 suite of products (Outlook, Excel, PowerPoint, etc).

Benefits

• Time Off & Flexibility – Flexible PTO, summer Fridays, and paid parental leave (up to 16 weeks for birthing parents). Plus, we’re closed from Christmas to New Year’s so you can fully unplug.
• Health & Wellness – Comprehensive medical benefits and free premium access to the Calm app for relaxation and mindfulness.
• Financial Security – 401(k) with a 3% company contribution* (US Only), life insurance, long-term disability, and AD&D coverage for extra peace of mind.
• Learning & Growth – A professional development fund ($500) and continuous learning programs to invest in your career.
• Tech & Perks – Company-provided laptop & accessories, monthly Wi-Fi & cell stipend, ChatGPT Enterprise Access and exclusive discounts through Perkopolis.