Marketing Account Manager at AltaVista Strategic Partners | Baltimore, MD | $50K/yr – $60K/yr

Marketing Account Manager

Baltimore, MD (On-site)

$50K/yr – $60K/yrMid Level4+ years expFull time

Posted 2 months ago

The other 99% submit and hope. You're about to do something different.

Own the client email marketing program lifecycle and keep campaigns, analytics, and strategy aligned with client goals.

Email strategy and campaign analytics: plan, execute, and measure impact for client outcomes.
Client communication and CRM hygiene: regular updates and accurate contact/account data.
Operational optimization: identify process gaps and drive improvements in service delivery.

Execute email marketing strategy on behalf of clients
Track analytics and campaign results, internally & externally
Communicate regularly with clients to discuss current marketing efforts and strategy
Build and maintain strong customer relationships through phone calls and email communication
Provide appropriate solutions and resolve any issues in an attempt to retain clients
Work within CRM to maintain accurate contact and account records

Excellent verbal and written communication skills
Strong organizational skills and the ability to multi-task
Experience providing superior customer service
Ability to think and work independently and as part of a team
Analyze information skillfully and find effective solutions to problems
Experience working with Microsoft Office Suite, including Excel
Experience working with database or CRM software
Ability to identify process inefficiencies and recommend improvements
4-year degree in marketing, business, communications, public relations, advertising or a related field
Willingness to work in a team-based atmosphere and take direction from leadership