Marketing Account Manager at AltaVista Strategic Partners | Baltimore, MD | $50K/yr – $60K/yr

AltaVista Strategic Partners

Marketing Account Manager

Baltimore, MD (On-site)

$50K/yr – $60K/yrMid LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the end-to-end client email marketing workflow, from strategy execution to results tracking and ongoing client communications, while maintaining CRM accuracy and resolving issues to retain business.

Lead execution of client email campaigns and monitor performance
Maintain proactive client communications and strategy discussions
Ensure accurate CRM contacts and account data

Job Description

Responsibilities

Execute email marketing strategy on behalf of clients
Track analytics and campaign results, internally & externally
Communicate regularly with clients to discuss current marketing efforts and strategy
Build and maintain strong customer relationships through phone calls and email communication
Provide appropriate solutions and resolve any issues in an attempt to retain clients
Work within CRM to maintain accurate contact and account records

Requirements

Excellent verbal and written communication skills
Strong organizational skills and the ability to multi-task
Experience providing superior customer service
Ability to think and work independently and as part of a team
Analyze information skillfully and find effective solutions to problems
Experience working with Microsoft Office Suite, including Excel
Experience working with database or CRM software
Ability to identify process inefficiencies and recommend improvements
4-year degree in marketing, business, communications, public relations, advertising or a related field
Willingness to work in a team-based atmosphere and take direction from leadership