Responsibilities

• Lead day-to-day content operations across a diverse portfolio of clients in regulated and non-regulated industries
• Manage and mentor freelance writers, providing feedback that sharpens their SEO execution and editorial quality
• Collaborate with the technical SEO team to ensure content execution aligns with the broader search strategy
• Contribute to the development of content strategy, topic ideation, and quarterly production planning
• Shape and improve AI-assisted content workflows, from brief creation to editorial QA
• Participate in client-facing calls to align content strategy with broader SEO and marketing goals
• Pitch and implement workflow tools and process improvements that keep production running smoothly
• Managing day-to-day operations of the Content Department, including:
• Ensuring alignment across client-facing Roadmaps, Asana, and other project management interfaces to shepherd the content lifecycle from brief to publication
• Ensuring timely content deliverable submissions from freelancers and editing of all content to MediaJel's service standards and quarterly production cadence
• Carrying out Quality Assurance checks for all content uploads
• Providing writer support and feedback:
• Acting as the day-to-day contact for freelancer questions on assignments, due dates, and best practices
• Providing writers with regular feedback on their work to help them improve content quality and ensure their work aligns with current best practices and editorial standards
• Working with the Director of SEO to provide writers with quarterly, updated guidance on best practices for digital, SEO-friendly content writing
• Upholding compliance standards for regulated and non-regulated clients of MediaJel
• Checking that client guidelines and compliance for regulated industries are adhered to
• Ensuring that location pages, metadata, blogs, landing pages, and any other content created align with a client’s voice, tone, and strategic goals
• Collaborating with technical SEO teams to ensure content execution aligns with broader search strategy, including keyword deployment, content hierarchy, and optimization recommendations
• AI-Assisted Content Production & Workflows:

Requirements

• Have 3-5 years of editorial or content management experience, with at least 2 in an SEO-focused role
• Have experience managing freelance writers or contract contributors
• Have experience working in an agency environment, managing multiple clients, and competing priorities simultaneously
• Are trained in the art and science of grammar
• Have a firm grasp of SEO best practices for content and can coach writers in the execution of MediaJel’s standards
• Understand geolocated and local SEO tactics for content
• Are familiar with how AI is transforming the search landscape, from AI Overviews to evolving discovery patterns, and understand how the new landscape translates into content strategy
• Have experience editing AI-generated content and working within AI-assisted production workflows
• Thrive on organization, forward planning, and managing production workflows that operate on a quarterly cadence
• Have direct or transferable experience navigating content requirements for regulated industries
• Are well-versed in B2C and B2B content for audiences at various points of their conversion journey
• Have used SEMRush, Ahrefs, or another SaaS SEO tool, plus GSC and GA4, to improve content strategy and performance
• Are familiar with navigating various CMS platforms for content uploads and QA
• Are well-versed in project management software (Asana, in particular)

Preferred

• Experience with cannabis, hemp, or dispensary content
• Experience editing science-focused content for laypersons and assessing peer-reviewed sources for relevance and rigor
• Familiarity with ecommerce content, including product descriptions and collection pages
• Exposure to B2B2C business models
• Background in ad tech, martech, or SaaS content

Benefits