Responsibilities

• Act as a trusted strategic advisor to the Senior Vice President & Chief Communications Officer and executive leadership, providing counsel on enterprise communications, executive messaging, and stakeholder engagement.
• Develop and evolve Southwest’s enterprise narrative by translating business strategy, priorities, and transformation initiatives into clear, compelling, and aligned communications.
• Lead the strategy and execution of executive communications, including speeches, presentations, town halls, leadership messages, and other high-profile communications that advance business objectives.
• Develop integrated communications strategies that align messaging across business functions, ensuring communications are coordinated, consistent, and reflect a unified enterprise voice.
• Anticipate the impact of business decisions across employees, customers, media, and other stakeholders, providing strategic recommendations that strengthen understanding, trust, and the Company’s reputation.
• Partner with senior leaders across the enterprise to connect business priorities, identify communications opportunities and risks, and develop communication strategies that support enterprise initiatives and organizational transformation.
• Establish communications planning processes and governance that improve cross-functional collaboration, prioritization, and execution across Communications and enterprise partners.
• Lead and develop a high-performing team by fostering collaboration, strategic thinking, continuous improvement, and professional growth.
• Support annual operating planning by aligning communication resources and priorities to the Company’s most significant strategic initiatives.
• Provide subject matter expertise and strategic communications counsel on enterprise initiatives, executive positioning, organizational priorities, and issues requiring coordinated communications across multiple audiences.

Requirements

• Education Required: High School Diploma or GED
• Experience Demonstrated experience in directly or indirectly leading team(s)
• Advanced level Business Acumen in functional area
• Seasoned and specialized knowledge in: The ability to translate business strategy into integrated communications and executive messaging Executive communications, corporate communications, strategic communications, public affairs, or a related communications discipline Advising senior executives and leading complex, cross-functional communications initiatives across a large organization Developing enterprise communication strategies that influence key stakeholders, strengthen organizational alignment, and support business objective
• Licensing/Certification N/A
• Physical Abilities Ability to perform work duties from limited space workstation/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to travel as needed for projects (typically limited to several times a year)

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits