Own the MOPOP.org web experience by leading UX research, IA, SEO, and CMS-driven content; align with marketing, curatorial, and education teams; build a data-driven, accessible site with a strong conversion and event commerce focus.

• Develop and execute a comprehensive web strategy aligned to organizational goals;
• maintain a quarterly roadmap and prioritization framework to guide team efforts and stakeholder expectations.
• Define and track KPIs/OKRs for site performance including conversion rate, engagement, traffic, and promotional uptake; publish regular readouts and action plans to inform decision-making.
• Work cross-functionally with Marketing, Curatorial, Advancement, Programs, and Education teams to prioritize content creation, featured products, and partner placements.
• Experience managing and optimizing content within modern Content Management Systems (CMS), such as Webflow, including page creation, content organization, SEO best practices, responsive design, and ongoing website maintenance.
• Experience working with digital platforms and integrations, including CMS platforms, CRM systems, analytics tools that support seamless user experiences and data-driven decision-making
• Own and continuously improve the design and optimization of MOPOP's website and digital customer experience to be high quality, accessible, and aligned to customer needs
• Plan and facilitate UX research initiatives including focus groups and user surveys; synthesize findings into clear, actionable reports and share insights with Marketing and cross-functional stakeholders
• Use qualitative and quantitative research findings to inform site improvements, content decisions, and prioritization of UX enhancements
• Author and edit HTML, CSS, and JavaScript as needed to achieve design and experience goals