Responsible for daily maintenance of the Library’s website and social media presence. Responsible for regular maintenance of a library consortium website, with input from other participating libraries. Cooperates with the Information Technology department to troubleshoot the Library website and other electronic resources and provides expert input into new products under consideration. Coordinates with the Marketing and Development Manager and Marketing Team to promote the image and messages desired by the library. Trains library staff and patrons on the use of digital resources as needed; resolves problems; writes documentation to assist patrons in using these resources. Routes patron requests for information on other library services received through the website and social media outlets to the appropriate department; facilitates web-based interactions between library staff and patrons. Maintains links to library database subscriptions in cooperation with the Acquisitions department. Is responsible for the visual design and arrangement of the Library’s website, within the basic design elements set up by the content management system. Uses content creation skills to produce a responsive and attractive e-branch portal. Makes decisions, with input from supervisor as needed, concerning requests from vendors, patrons or outside organizations for content to be added, links to the web page, or mentions on social media. Creates content for and maintains content calendar for social media outlets and webpage.