Manager, Social Excellence

Responsibilities

• Insight-Led Strategy & Social Experience Design
• You’ll turn behavior into direction and action
• Partner with digital strategy leads and analytics teams to uncover patient behaviors and insights that inspire bold, engagement-driving ideas
• Apply deep channel and social platform knowledge to help design bespoke experiences that support patients in making informed health decisions
• Treat content as a strategic input to the patient journey, using insights to shape what shows up, where, and when
• Leverage AI tools for trend discovery, synthesize audience behaviors, and strategic recommendations, while applying critical thinking and human judgement
• Competitive Intelligence & White Space Opportunity
• You’ll know the social landscape and help clients stand out
• Lead competitive analyses to understand category norms, emerging trends, and unmet needs
• Identify white-space opportunities that uniquely position brands and guide overall digital and social strategy

Requirements

• 2–3+ years of relevant experience (minimum 4-year college degree required; Master’s preferred) with a track record of impactful, insight-led work
• Proven experience in pharma marketing — this is a must
• A digital marketing–savvy problem solver who’s always chasing the “what’s next” and figuring out how to apply it meaningfully in a pharma context
• Strong analytical and research skills, with hands-on experience using tools like Comscore, MRI, Google Analytics, and other media-centric platforms
• A creative provocateur and persuasive storyteller who’s able to turn data into insights and insights into action
• A collaborative leader who has worked across large, complex digital ecosystems and knows how to bring teams together
• Experience managing or mentoring others, with a desire to continue growing as a people leader
• Exceptional communication, organization, and time-management skills—and the flexibility to adapt quickly in a fast-moving environment

Benefits

• benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.