Manager, Social & Community

USA (Remote)

$88K/yr – $108K/yrSenior Level3+ years expFull time

Posted 7 weeks ago

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Job Summary

Own and grow the US social and community engine by running end-to-end organic content, managing creators, and driving lifecycle email with audience segmentation, while energizing the Group Leader network and surfacing insights to improve reach and engagement.

  • Own end-to-end organic social and community management across Instagram, TikTok, and Facebook Group, from calendar to replies.
  • Lead creator partnerships and influencer programs with a focus on engagement and passenger conversions.
  • Own lifecycle and community email with segmentation and post-trip retention strategies.

Job Description

Responsibilities

  • Organic social, end to end: plan, write, produce, and publish across the US social channels (Instagram,TikTok and Facebook Group). You own the calendar, the posting, the replies, the DMs, and the comment section. Community management is the job, not an afterthought.
  • Creator & influencer campaigns: source, brief, and run influencer and creator partnerships — from content collabs to hosting trips for their followers — and measure them on engagement and converted passengers.
  • Lifecycle & community email: own lifecycle and community email (newsletters, nurture flows, post-trip and re-engagement) with real segmentation by audience, behavior, and trip interest. This is the pre-purchase and retention side of email.
  • Creative & cultural relevance: WeRoad earns attention by being culturally relevant. You'll spot trends, formats, and moments early and move fast because reactive content is part of the rhythm.
  • Group Leader community: keep our US Group Leaders — the heart of the WeRoad flywheel — connected and energized. Own the GL channels (WhatsApp, Facebook group, and the like), surface their stories and trips, and turn an engaged GL cohort into our most authentic content and word-of-mouth engine.
  • Reporting & segmentation: close the loop on everything you ship — audience growth, engagement rate, email performance by segment, creator ROI — and update the team regularly. You should have a strong point of view on what to do more of and what to cut.
  • Be the face of WeRoad socials: comfortable and confident on camera, you'll front and produce engaging content (Reels, TikToks, stories, live formats) that brings the brand's voice and personality to life across our social channels.

Requirements

  • 3+ years running organic social and community for a consumer brand people actually care about — ideally one with a distinct, non-corporate voice.
  • You're a genuinely good writer with taste. You can be funny without being cringe and on-brand without being safe.
  • A natural on-screen presence and a love for storytelling, paired with an instinct for what makes content resonate. You stay on top of platform trends and formats, and you're not afraid to put yourself out there to build genuine connection with the WeRoad online community.
  • Hands-on email marketing experience: building segments, writing flows, and reading the numbers.
  • Experience briefing and managing creators/influencers and judging them on outcomes.
  • Comfort with analytics — you instrument what you ship and report honestly, including when something flops.
  • Authorized to work in the US.

Preferred

  • You've grown a US audience from scratch before.
  • Short-form video editing and a feel for TikTok-native formats.
  • Travel, lifestyle, or experience-brand background.
  • A note on our audience: US search intent skews female while early US bookings skew male. We want someone who can read that gap and build content and creator strategy that closes it — call it out in your application if you have a view.

Benefits

  • 401(k) with employer matching
  • Health & Dental insurance
  • $1,400/year travel discount in our WeRoad trips!
  • Trust-based holidays – Performance over hours. We recommend 4 weeks per year.
  • New parent support – $3,600/year gross for 3 years after birth or adoption (prorated if your child is under 3 when you join).
  • Performance-based bonus – Discretionary, based on your results and company performance.
  • Extra benefits – $1,000 wedding bonus, one-off bonus at 5 years, and ongoing learning opportunities.
WeRoad logo

WeRoad

We are a travel tech company on a mission to bring people together in real life, through group adventure trips and everyday social experiences powered by the WeMeet app.We operate across Europe with offices in Italy, Spain, the UK, France and Germany, serving both local markets and international audiences, including the US and the wider English speaking world.In 2026, we were recognised by the Financial Times as one of Europe’s fastest growing companies, and by Interbrand as one of the most competitive next generation brands.Today, WeRoad is building one of the largest travel communities in Europe and beyond, connecting people through shared experiences, both on and off the road.

Founded in 2017
Milan, Lombardy, ITA
1.4K employees (61 in marketing)

Traffic Signals

Monthly Visitors
175.9K
Traffic Source Mix
Search
51.7%
Direct
34.9%
Referral
9.4%
Social
2.7%
Paid
1.3%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
31 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$96.7M
Last Raise
$58M
Series C, 16 days ago

Funding History

  • May 2026
    Series C • $58M
  • Nov 2023
    Series B • $19.7M
  • Oct 2021
    Debt Financing

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