Drive overall digital strategy and associated tactics to meet client’s goals, working closely with account lead(s) Established as leader with the client and across all departmental teams, effectively prioritizing and negotiating needs between all parties Effectively manage and develop junior team members (mentoring, training, etc.) Prioritize and manage quarterly priorities and ad-hoc requests to ensure they are executed on time and to client expectations by entire client team Ability to problem solve, such as finding solutions for issues not yet attempted Proactively share learnings and best practices across the organization Establish oneself as an expert within their functional department and client team Identify ways to improve team efficiency and effectiveness, such as new processes Bring new proactive ideas to help meet client goals and grow business Ability to consult/educate/negotiate with clients and agency partners