Responsibilities - Lead Paid Social Execution Across Key Accounts - Own paid social execution across high-touch client accounts, with a primary focus on Meta and exposure to TikTok and Pinterest - Translate broader strategy into clear executional direction, ensuring campaigns are delivered accurately and efficiently - Maintain a strong understanding of platform capabilities to support team and client needs - Be the Day-to-Day Client Lead - Act as a primary point of contact across Slack, email, and calls for high-touch clients - Navigate fast-paced, multi-channel communication and ensure nothing slips through the cracks - Build trust with clients by confidently translating requests into actionable next steps - Oversee and Develop a Team - Manage and support a team of 2 Associates who are focused on execution - Provide QA, feedback, and guidance to ensure high-quality campaign delivery - Foster a collaborative, supportive team environment while helping Associates grow and develop - Drive Organization and Operational Excellence - Bring structure to complex workflows across multiple communication channels and workstreams - Ensure alignment between client requests, internal tracking tools (e.g. ClickUp), and execution - Identify gaps or inconsistencies and proactively course-correct before they impact delivery - Support Performance and Optimization - Partner with strategy, analytics, and creative teams to support performance goals - Contribute to optimization decisions and testing approaches based on campaign performance - Ensure campaigns are pacing correctly and aligned to client expectations Requirements - ~4–6+ years of paid social experience, with strong expertise in Meta - Experience managing multiple high-touch clients or competing priorities in a fast-paced environment - Ability to operate in a client-facing role, with confidence navigating ambiguity and translating requests into execution - Experience mentoring or managing junior team members, with a focus on development and team support - Strong organizational skills and attention to detail, with the ability to manage multiple workflows simultaneously - Working knowledge of additional platforms such as TikTok or Pinterest, with the ability to quickly ramp where needed - Comfort reviewing and QA’ing campaign work, with the ability to step into platforms if needed - Clear, collaborative communication style and a team-first mindset - Location requirement: This is a hybrid role based in Seattle or Brooklyn (NYC), with ~2 days/week in-office. Nice to have - Agency experience or experience supporting multiple client accounts simultaneously - Experience working with project management tools (e.g. ClickUp, Asana) - Experience in DTC or eCommerce environments Benefits - Hybrid work environment with flexible hours - Unlimited PTO + company holidays - Comprehensive medical, dental, vision, and disability coverage - Life & AD&D insurance - 401(k) with company match - Paid parental leave & family support - Pet care perks & insurance - Commuter & transit benefits - Exclusive employee discounts