Manager, Network Brand Insights

Chicago, IL (On-site)

$138K/yr – $189K/yrManager5+ years expFull time

Posted 6 days ago

Job Summary

Own and manage the multi-year delivery of brand research and insights, translating findings into go-to-market strategies while leading a team and ensuring efficient project delivery.

Own multi-year brand research delivery
Translate insights into GTM strategies and content
Lead and develop a team of analysts

Job Description

Responsibilities

Insights Roadmap: own and manage the multi-year delivery of of brand research and insights through influential storytelling, analysis, and actionable insights
Research Architecture: structure customer and market research programs globally alongside business and partner marketing teams
Program Execution: provide end-to-end management of B2B & B2C research programs alongside vendors and internal teams
Integrated Marketing & Insights: translate B2B and B2C insights into go-to-market strategies and high-impact content to engage our mix of audiences
Analytical Rigor: drive structured problem-solving and decision-making by marrying conceptual strategy with a strong quantitative orientation
Operational Excellence: Establish operating rhythms, ceremonies, and milestone tracking to drive organizational efficiency and project delivery
People Leadership: May manage and develop a team of analysts. The manager is expected to coach and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

Requirements

Bachelor’s degree or military experience
At least 3 years of experience managing and growing associates
At least 5 years of experience in a market research role

Preferred

7+ years of experience in within financial services, payment networks, or B2B fintechs
Experience leading brand health research
Experience leading voice of customer research
Experience with B2B and international research
Exceptional executive presence and data-storytelling ability
Strong track record of team leadership and people development

Capital One

3.8 Glassdoor

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Founded in 1994

McLean, Va, US

62K employees (2,158 in marketing)

www.capitalone.com

67% recommend to a friend

80% CEO approval