Manager, Media Operations (US - Shark)

Needham, MA (Hybrid)

$90K/yr – $138K/yrManager4+ years expFull time

Posted 9 hrs ago

Job Summary

Own the end-to-end media operations workflow from intake and launch to reporting, driving data quality, measurement readiness, and cross-functional collaboration across planning, analytics, and agency partners.

  • Lead campaign setup, trafficking, QA, and launch across major platforms.
  • Ensure data accuracy with tagging, UTMs, pixels, and taxonomy standards.

Job Description

Responsibilities

  • Media Operations & Campaign Execution - Support campaign setup, trafficking, QA, and launch processes across major media platforms. - Facilitates and expedites paid social boosting with Media Agency - Apply and validate naming conventions, campaign taxonomies, tracking requirements, and media standards. - Review campaigns for accuracy prior to launch and identify issues before they impact performance. - Partner with agency and platform teams to troubleshoot launch, tracking, or reporting issues. - Maintain documentation, templates, creative specifications, and operational resources. Data Quality & Measurement Support - Support implementation and maintenance of taxonomy standards across platforms. - Monitor campaign tracking, UTMs, tags, and pixels to ensure data quality and consistency. - Assist in investigating data discrepancies and work with analytics teams to resolve issues. - Help maintain accurate campaign metadata to support reporting, attribution, and financial reconciliation. - Support measurement readiness for dashboards, experiments, and reporting initiatives. Process Management & Operational Excellence - Help manage workflows from campaign intake through launch and reporting. - Maintain SOPs, checklists, and process documentation to improve consistency. - Track operational service levels and support adherence to launch timelines. - Identify opportunities to improve efficiency through templates, automation, and streamlined processes. - Contribute to continuous improvement initiatives and operational best practices. Brand Safety & Compliance Support - Support implementation of brand safety and suitability controls across platforms. - Assist with monitoring verification tools and tracking compliance requirements. - Help maintain documentation related to tracking governance, privacy requirements, and platform updates. - Escalate potential issues or risks when identified. Cross-Functional Collaboration - Partner with media planning, investment, analytics, creative, finance, and regional media teams. - Coordinate with agencies and vendor partners to ensure operational requirements are met. - Participate in project meetings and provide updates on operational readiness, campaign launches, and process improvements. - Serve as a reliable point of contact for day-to-day media operations support.

Requirements

  • 2-4 years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, or a related field.
  • Familiarity with digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar platforms.
  • Knowledge of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Comfortable working with data and identifying inconsistencies or operational issues.
  • Strong communication and collaboration skills are important.

Preferred

  • Experience supporting paid media campaigns in an agency, retailer, brand, or technology environment.
  • Familiarity with Google Analytics, GA4, Looker Studio, Tableau, Power BI, or similar reporting tools.
  • Exposure to tag management solutions such as GTM or Tealium.
  • Interest in workflow automation, AI-enabled processes, or operational improvement.
  • Platform certifications in Google, Meta, Amazon, TikTok, or related technologies.
  • Success Metrics (First 12 Months) - Campaign Execution: 95%+ adherence to campaign launch and QA processes; consistent on-time support for media activations. - Data Quality: Campaign taxonomy compliance above 95%; tracking discrepancies resolved within SLAs. - Operational Excellence: Adoption of SOPs and measurable workflow efficiency improvements. - Cross-Functional Partnership: Positive stakeholder feedback and reliable execution of critical initiatives. - Continuous Improvement: Implementation of 3–5 workflow enhancements or automation opportunities.

Benefits

  • The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
  • We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more.
SharkNinja logo

SharkNinja

SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. Known for its two billion-dollar brands, Shark and Ninja, SharkNinja has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.

Founded in 1994
Needham Heights, Massachusetts, USA
3.8K employees (726 in marketing)

Salaries

Posted range

$90K/yr – $138K/yr

Taken straight from the job posting.

See all SharkNinja salaries

Funding

Total Funding
$1.2B
Last Raise
$638M
Post IPO Secondary, 7 months ago

Funding History

  • Aug 2025
    Post IPO Secondary • $638M
  • Mar 2024
    Post IPO Secondary • $272.1M
  • Dec 2023
    Post IPO Secondary • $286.5M

Traffic Signals

Monthly Visitors
8.7M
Monthly Google Ads Budget
$106K
Traffic Source Mix
Search
21.3%
Direct
63.7%
Referral
5.5%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~3.8K

Recent News

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Manager, Media Operations (US - Shark)

SharkNinja · Needham, MA · Hybrid