Manager, Marketing Operations & Technology

District of Columbia, USA (Hybrid)

$140K/yr – $170K/yrSenior Level6+ years expFull time

Posted 1 day ago

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Job Summary

Own and optimize Monex's global marketing technology stack and governance, driving data-driven marketing operations across regions and leading cross-functional collaboration to optimize campaigns, analytics, and AI-enabled workflows.

  • Own and optimize the global marketing technology ecosystem and governance
  • Lead data-driven marketing operations, analytics, and cross-functional collaboration

Job Description

Responsibilities

  • Own and optimize Monex's global marketing technology ecosystem, including CRM, marketing automation, analytics platforms, AI tools, website technologies, and system integrations
  • Build scalable campaign execution processes, workflow automation, and lead management programs
  • Oversee API, webhook, and iPaaS integrations to ensure seamless communication across marketing and sales systems
  • Standardize marketing operations, governance, and technology infrastructure across all global regions while supporting local business requirements
  • Evaluate, implement, and optimize new marketing technologies, including AI-powered workflow automation and predictive analytics
  • Monitor marketing technology performance, platform utilization, and system reliability
  • Develop executive dashboards that measure marketing performance, pipeline contribution, revenue impact, and return on investment
  • Build attribution models and KPI frameworks that connect marketing investments to business outcomes
  • Translate complex marketing and sales data into actionable commercial insights for executive leadership
  • Drive continuous improvement through analytics, automation, forecasting, and predictive modeling

Requirements

  • 6+ years of experience in Marketing Operations, Marketing Technology, Revenue Operations, CRM Operations, or Marketing Analytics, including team leadership
  • Bachelor's degree in Marketing, Business, Information Systems, Data Analytics, or a related field
  • Experience within banking, financial services, fintech, SaaS, payments, or another B2B industry preferred
  • Hands-on experience with Salesforce CRM and marketing automation platforms such as HubSpot, Salesforce Marketing Cloud Account Engagement (Pardot), Marketo, or similar
  • Experience developing dashboards, attribution reporting, CRM governance, segmentation strategies, and workflow automation
  • Knowledge of REST APIs, webhooks, and iPaaS platforms for marketing technology integrations
  • Working knowledge of GDPR, CCPA, consent management, and data governance best practices
  • Experience leveraging AI tools for content generation, workflow automation, predictive analytics, and marketing optimization
  • Strong understanding of website technologies, SEO fundamentals, digital marketing platforms, and Google Analytics 4 (GA4)
  • Excellent analytical, project management, communication, and stakeholder management skills

Preferred

  • Global marketing operations experience across multiple countries or regions
  • SQL proficiency and experience with business intelligence platforms such as Tableau, Looker, or Salesforce reporting
  • Experience building executive reporting and revenue attribution models
  • Strong understanding of sales and marketing alignment within a revenue operations environment
  • Experience implementing and managing enterprise marketing technology platforms

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long Term Disability
  • Short Term Disability
  • AD&D insurance
  • Commuter Benefits
  • 401(k) & Roth (U.S.)
  • 16 days of PTO
  • Pet Insurance
Monex USA logo

Monex USA

For over 40 years, Monex USA has provided corporate clients with industry-leading foreign exchange, risk management, and global payment solutions. It is headquartered in Washington, DC, and has offices in New York and Beverly Hills. The global company leverages a combined annual FX volume of over $15.3bn and 2,800 employees to help more than 70,000 clients from various industries successfully navigate the global currency markets.Bloomberg and Reuters consistently top-rank Monex USA's FX trading team for their accuracy in currency forecasting. In addition, fast, flexible, and secure global payments are available 24/7 through their digital platforms and API connections.Your business deserves the best financial services. Visit our website or talk to one of our specialists to learn more about our full range of offerings.

Founded in 1999
Washington, District of Columbia, USA
134 employees (5 in marketing)

Headcount Trend

Current headcount: ~134

Marketing Team

Marketing Team Size
5 (4% of company)
Median Tenure
2.5 years
Marketing Roles Posted (Last 30 Days)
3

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