Manager, Marketing and Communications

Charlotte, NC (On-site)

$64K/yr – $70K/yrManager5+ years expFull time

Posted 3 hrs ago

Job Summary

Own the end-to-end marketing strategy and multi-channel campaigns for United Way of Greater Charlotte, leading plan development, brand stewardship, and performance reporting, while managing a small team and integrating content, channels, and partnerships.

Job Description

Responsibilities

  • Co-design the annual marketing plan, inclusive of goals, channel mix, and performance benchmarks aligned to the organizational strategic plan
  • Manage brand strategy for UWGC, ensuring consistent voice, identity, and positioning across all internal and external touchpoints
  • Set measurable marketing goals tied to organizational priorities and report on progress to executive leadership
  • Proactively identify opportunities to advance brand awareness, community engagement, and donor and partner relationships
  • Plan and execute integrated omnichannel marketing campaign across digital and traditional channels including paid search, social media, email, and web
  • Manage and continuously optimize the UWGC website through content updates, SEO strategy, and user experience improvements using Google Analytics (GA4)
  • Lead paid digital advertising including Google Ads and social media campaigns; manage spend and report on ROI
  • Develop and distribute email marketing to external audiences via UWGC's CRM; troubleshoot HTML issues as needed
  • Conduct ongoing keyword research, landing page optimization, and lead generation strategy tied to trackable conversions
  • Lead development and execution of integrated content strategies across digital and traditional channels, ensuring consistent brand voice, positioning, and audience-specific messaging

Requirements

  • Bachelor's degree in Marketing, Communications, Business, or a related field; advanced degree a plus
  • 5 or more years of progressive marketing experience, with demonstrated strategic ownership
  • Proven track record of developing and presenting annual marketing plans and brand strategies to senior or executive audiences
  • Experience managing direct reports, contractors, or agency partners with accountability for performance outcomes
  • Experience owning a departmental marketing budget, including spend forecasting and ROI reporting to leadership
  • Demonstrated success leading integrated, omnichannel marketing campaign from strategy through measurement with full ownership
  • Experience serving as an organizational spokesperson or managing select external media relationships
  • Proficiency across digital marketing disciplines: SEO, SEM, PPC, email marketing, social media, and web content management
  • Experience with Google products (Analytics/GA4, Ads, Workspace) and CRM platforms
  • Strong copywriting, editing, and communication skills across formats and audiences

Benefits

  • Comprehensive benefits include Health, Dental, Vision, a 401(k) defined contribution plan, 14 Paid Holidays, and Paid Time Off (200 hours granted annually).
United Way of Greater Charlotte logo

United Way of Greater Charlotte

United Way of Central Carolinas advances economic mobility and racial equity through place-based and grassroots solutions.

Founded in 1931
Charlotte, North Carolina, USA
71 employees (9 in marketing)

Salaries

Posted range

$64K/yr – $70K/yr

Taken straight from the job posting.

See all United Way of Greater Charlotte salaries

Marketing Team

Marketing Team Size
9 (13% of company)
Median Tenure
19.9 years
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
3.2K
Monthly Google Ads Budget
$6.9K
Traffic Source Mix
Search
28.6%
Direct
46.8%
Referral
5.8%
Social
17.3%
Paid
1.5%

Headcount Trend

Current headcount: ~71

Recent News

United Way of Greater Charlotte logo

Manager, Marketing and Communications

United Way of Greater Charlotte · Charlotte, NC · On-site