Responsibilities

• Own end-to-end traffic and workflow management across the marketing organization, coordinating intake, prioritization, and timelines across the creative and content team and the broader marketing team.
• Partner with project managers and activation leads to keep campaigns, content, and creative on schedule and within scope.
• Build and maintain marketing operations systems — project tracking, resourcing, briefs, approvals — that keep teams aligned and reduce bottlenecks.
• Manage the brand ambassador program, including recruiting, onboarding, activation logistics, and performance tracking.
• Serve as a central point of contact for status updates, timeline changes, and resourcing conflicts across marketing initiatives.
• Identify and implement process improvements to increase team efficiency and campaign velocity

Requirements

• 3-5+ years of experience in marketing operations, project/traffic management, or a similar coordination-heavy marketing role, ideally at the manager level.
• Proven ability to manage multiple concurrent projects and stakeholders in a fast-paced environment.
• Experience with project management/traffic tools (Asana, Monday, Wrike, or similar).
• Strong communication and organizational skills; comfortable being the person who keeps everyone on track.
• A go-getter mindset - Proactively anticipates project needs, risks, and potential roadblocks—thinking several steps ahead to identify issues early and develop and present solutions before they impact the work.
• Experience managing ambassador, influencer, or field marketing programs is a plus.
• Retail, restaurant, or CPG marketing experience is a plus.

Benefits

• STRONG office culture recognized as a Great Place to Work® and driven by our core values: Simple. Together. Relentless. Ownership. Nimble. Growth
• Career growth opportunities
• Competitive pay and bonus potential
• Medical + Dental + Vision Insurance + HSA Savings Account
• 401(K) Retirement Plan with company match and immediate vesting
• Paid Vacation + Sick Pay + 12 Paid Holidays
• Employee Assistance Program
• Free El Pollo Loco food + restaurant discounts
• PerkSpot discounts program