Responsibilities

• Lead the execution of email campaigns, lifecycle programs, and automated communications across business units.
• Ensure campaigns are delivered accurately, on time, and in alignment with business requirements and operational standards.
• Oversee campaign readiness, deployment processes, quality assurance, and post-launch support.
• Drive consistency and operational excellence across all email execution activities.
• Establish and maintain scalable workflows, execution standards, and quality controls.
• Ensure compliance with marketing, brand, regulatory, and data governance requirements.
• Continuously improve processes that increase efficiency, reduce risk, and enhance execution quality.
• Partner with Email Audience & Programs and Martech product owner teams to support process optimization and automation opportunities.
• Lead, coach, and develop the Email Operations & Execution team.
• Manage workload prioritization, resource allocation, and delivery planning across projects and business priorities.

Requirements

• Strong experience in email marketing, marketing automation, campaign operations, or digital marketing execution.
• Experience building, leading, and scaling campaign delivery or marketing operations teams, including management of internal staff, external partners, and flexible delivery resources.
• Working knowledge of email platforms, lifecycle marketing, audience segmentation, quality assurance, and operational workflows.
• Proven ability to manage multiple priorities, improve processes, and lead cross-functional initiatives.
• Strong leadership, communication, stakeholder management, and problem-solving skills.
• Experience working within complex, matrixed marketing organizations.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).