Responsibilities

• Develop and execute strategies to build and grow MAC online communities
• Foster a sense of belonging and encourage active participation among community members.
• Manage online forums, social media groups, and other community platforms.
• Identify and engage with relevant influencers and advocates within the community.
• Monitor community conversations and address inquiries, feedback, and concerns in a timely and professional manner.
• Organize and host online events (e.g., webinars, AMAs, contests) to boost engagement and community participation.
• Create engaging content (e.g., blog posts, videos, social media updates) that resonates with the target audience and aligns with the brand's voice.
• Curate relevant content from other sources to share with the community.
• Collaborate with internal teams (e.g., marketing, content, social media) to ensure consistent messaging and brand representation.
• Identify opportunities for positive media coverage and brand mentions in relevant online publications and blogs.

Requirements

• Position requires 5+ years of experience executing strategy and tactics for key campaigns/launches/initiatives, using consumer insights, business acumen, and marketing expertise to identify and seek guidance for barriers.
• Mature professional demeanor, particularly for interacting with senior management. Highly confidential.
• Strong interpersonal skills required and ability to exercise professional discretion and judgment.
• Proficiency in Microsoft Word, Excel, Outlook, and Power Point
• Ability to work independently and think creatively and brainstorm new ideas to stay ahead of the market curve
• Confidently handle a fast-paced global business environment, work well under pressure and able to prioritize, manage multiple priorities and attention to detail.
• Excellent organization, communication, follow-through and time management skills with a keen eye for detail.
• Multi-functional, flexible, to handle ever changing priorities.
• Strong written, oral, and presentation-based communication skills.
• Well versed in social media and social network activities and trends.
• Excellent computer skills required - Advanced PowerPoint, Microsoft Word, Excel, Windows, Outlook

Preferred

• Well versed in social media and social network activities and trends.